Hayley Ballard

Currently employed as a CNA in the Emergency Care Center at Atrium Health Floyd Medical Center, approaching five years of employment with this company.

• Support physicians and nurses in a fast-paced Emergency Department caring for high-acuity trauma, medical, and psychiatric patients of all ages.
• Perform patient intake procedures including vital signs, EKGs, specimen collection (glucose levels, respiratory panel swabs, Covid/Flu/RSV swabs, strep swabs, urinalysis samples, hemoccults, blood/blood culture draws, etc.), and documentation in electronic health records.
• Assist with triage, stabilization, and ongoing monitoring of patients with critical and life-threatening conditions.
• Provide direct patient care including hygiene, mobility assistance, and comfort measures in high-stress environments.
• Communicate effectively with patients, families, and medical staff to ensure clear understanding and compassionate support.
• Maintain infection control and safety standards while preparing treatment areas for emergency procedures.
• Recognize and quickly respond to patient needs in a timely manner, multitask to ensure orders and procedures are completed in a timely manner, and encourage teamwork amongst coworkers to lessen the workload and decrease stress.
• Ensure exam rooms are appropriately stocked with supplies and are cleaned following infection control protocols between patients.

Previously employed by Seven Hills Place as a CNA.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities, ensuring comfort and safety.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Previously employed by the Mashburn/Dollar family to be a private caretaker within their elderly mothers home.

• Provided personalized care to clients, ensuring comfort and dignity in daily activities.
• Monitored vital signs and reported changes to healthcare team, maintaining accurate health records.
• Assisted with mobility and rehabilitation exercises, fostering client independence as she progressed in her Dementia diagnosis.
• Coordinated medication administration schedules, ensuring compliance with prescribed treatment plans.
• Advocated for client needs during interdisciplinary meetings, driving improved care strategies and outcomes.
• Preserved a clean living environment through thorough housekeeping duties, promoting overall well-being for the patient.
• Maintained detailed records of patient progress, contributing valuable information for ongoing care plan adjustments.

Previously employed at Winthrop Health and Rehab as a CNA.

• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
• Assisted nursing staff with patient assessments and documentation, enhancing workflow efficiency.
• Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
• Collaborated with interdisciplinary teams to develop individualized care plans for optimal patient outcomes.
• Trained new hires on best practices for patient care and safety protocols, fostering a supportive environment.
• Implemented infection control measures, contributing to improved safety standards within the facility.
• Advocated for patient needs within the healthcare team, ensuring comprehensive support and service delivery.
• Performed wound care as directed by nursing staff, maintaining a sterile environment to prevent infection and promote healing.
• Utilized proper body mechanics during transfers and positioning, ensuring patient safety while minimizing risk of injury.
• Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
• Assisted in daily living activities for patients, promoting independence and dignity throughout the caregiving process.
• Maintained a clean and organized work area within the facility that adhered to all health and safety regulations set forth by state guidelines.