Hazel Orellana
Powder Springs
Summary
Dynamic security professional with experience at Andy Frain, excelling in CCTV surveillance. Proven ability to enhance safety through proactive risk assessment and exceptional customer service. Bilingual in Spanish, adept at building relationships and maintaining a welcoming environment while ensuring strict access control.
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management.
Overview
2
2
years of professional experience
Work History
Security Officer
Andy Frain
03.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, in a company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Waitress
Red Lobster
04.2023 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Porter
Nissan
11.2022 - 04.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Facilitated smooth check-in and check-out processes by efficiently managing vehicle movements.
Education
High School Diploma -
McEachern High School
Powder Springs, GA05-2020
Skills
- Report writing
- Incident reporting
- CCTV surveillance
- General security
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Relationship building and management
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Andy Frain
03.2024 - Current
Waitress
Red Lobster
04.2023 - 03.2024
Porter
Nissan
11.2022 - 04.2023
High School Diploma -
McEachern High School
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