Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Heather Boykin

Tunnel Hill,GA

Summary

Dynamic and versatile Senior Graphic Designer with over 10 years of experience in print design, large-format graphics, and environmental branding. Expertise in transforming client visions into compelling visuals while effectively managing projects from concept to completion. Renowned for balancing innovative design with brand consistency, consistently meeting tight deadlines and fostering strong client relationships. Additionally, a seasoned Managing Director with a proven track record in organizational management, adept at developing partnerships, overseeing personnel, and crafting tactical plans to achieve strategic objectives across diverse industries.

Overview

11
11
years of professional experience

Work History

Managing Director

Stokes Signs & Signs LLC
03.2023 - Current
  • Lead daily operations of a multi-department sign manufacturing company, integrating design, production, and installation.
  • Oversee design team output, ensuring creative quality and adherence to client expectations.
  • Implement workflow improvements that reduced turnaround times and increased client satisfaction.
  • Manage budgets, vendor relationships, and supply chain for cost efficiency and quality assurance.
  • Provide mentorship and training to design and production staff.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Reduced waste spending by 30%.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Senior Graphic Designer (Freelance)

HeatherBoykin.com
01.2015 - Current
  • Partner with clients across industries to design cohesive branding, signage, and marketing materials.
  • Translate creative briefs into impactful visual solutions that align with brand guidelines and campaign goals.
  • Manage projects from concept to delivery, coordinating with print vendors and installation teams.
  • Maintain long-term client relationships through consistent communication and high-quality results.
  • Select Projects:
  • Dalton High School – Custom locker room door decals to boost school spirit and visual identity.
  • Checkers – Branded stickers for take-out packaging to enhance brand visibility.
  • Champion Green – Storefront window and door graphics to increase customer engagement.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.

Operations Manager

Signs & Signs Inc
06.2017 - 03.2023
  • Directed day-to-day operations of a busy sign shop, ensuring seamless collaboration between design and production teams.
  • Acted as primary liaison between clients and creative staff to maintain project accuracy and deadlines.
  • Developed and implemented SOPs for proofing, reducing production delays by 22%.
  • Trained team members in customer service, design file preparation, and production processes.

Education

High School Diploma -

Home School Academy
Dalton Ga
05.2005

Skills

  • Creative Direction & Brand Development
  • Print, Signage & Large-Format Design
  • POP Displays & Environmental Graphics
  • Client Collaboration & Communication
  • Adobe Creative Suite (Illustrator, Photoshop, InDesign)
  • Vinyl Master
  • Vendor & Production Coordination
  • Workflow Optimization & Quality Control
  • ERP & CRM Platforms
  • Google Workspace
  • Mentoring and training
  • Revenue growth management
  • Organizational development
  • Business administration
  • Strategic planning
  • Cross-functional team leadership

Accomplishments

  • Increased client return rate through improved communication and consistent design follow-up.
  • Reduced production delays by 30% via restructured intake and approval processes.
  • Trained multiple team members into leadership roles focused on creative excellence.
  • Oversaw large-scale branded installations for retail and education sectors with on-time delivery.

Timeline

Managing Director

Stokes Signs & Signs LLC
03.2023 - Current

Operations Manager

Signs & Signs Inc
06.2017 - 03.2023

Senior Graphic Designer (Freelance)

HeatherBoykin.com
01.2015 - Current

High School Diploma -

Home School Academy

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