Heather Allen
Kennesaw
Summary
Enthusiastic up and coming teacher dedicated to creating enjoyable, inviting and dynamic learning atmosphere. Implements traditional and innovative methods to motivate students to learn English language and understand American culture. Certified in the TEFL with a minor in Asian Studies.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
World Trade Markets
11.2024 - 03.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Bed Bath & Beyond
09.2022 - 07.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Bakery Clerk
Panera Bread
09.2020 - 01.2021
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Waitress
Steak N Shake
05.2018 - 08.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Certificate - TEFL
Kennesaw State University
Kennesaw, GA05-2026
Bachelor of Arts - Animation
Kennesaw State University
Kennesaw, GA05-2026
Certificate - Asian Studies
Kennesaw State University
Kennesaw, GA05-2026
Skills
- Promotional support
- Superb attention to detail
- Composition
- High and low poly modeling
- Graphic arts design
- Traditional fine art skills
- Art fundamentals
- Photographic editing
- Creative design
- Faculty collaboration
- Creative lesson planning
- Critical thinking
Certification
- Certified TEFL
Languages
English
Native or Bilingual
Timeline
Sales Associate
World Trade Markets
11.2024 - 03.2025
Sales Associate
Bed Bath & Beyond
09.2022 - 07.2023
Bakery Clerk
Panera Bread
09.2020 - 01.2021
Waitress
Steak N Shake
05.2018 - 08.2018
Certificate - TEFL
Kennesaw State University
Bachelor of Arts - Animation
Kennesaw State University
Certificate - Asian Studies
Kennesaw State University