Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Heather Bennett

Summerville

Summary

Operations Coordinator with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Strong independent judgment and critical-thinking abilities. Poised professional with outstanding communication, organizational and leadership skills. Motivational and seasoned to work with a team of talented employees.

Overview

13
13
years of professional experience

Work History

Operations Lead

Aspen Dental
04.2021 - Current
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Managed daily operations, ensuring timely delivery of high-quality products and services to patients.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Assisted in training of team members.

Manicurist

TLC Nail Spa
01.2011 - 04.2021
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events
  • Greeted spa guests warmly to create positive first impression of spa
  • Directed telephone calls to appropriate departmental personnel
  • Processed guest credit card information for salon services
  • Offered appointment information updates and rescheduling to guests
  • Served as primary point of contact for members and guests for information on spa products and services

Education

Ridgeland High School
Rossville, GA

Nail Technician

Highland Styling Academy
Hixson, TN

Skills

  • Organized
  • Customer service
  • Administrative support
  • Computer and Microsoft Office Skills
  • Excellent multi-tasking ability
  • Scheduling and calendar management
  • Problem Resolution
  • Friendly, Positive Attitude

Additional Information

Tina Kim

Former Supervisor (423) 316-1469


Brandy Smith

Colleague (706) 266-4879


Heather Knight

Current Supervisor (706) 512-0102

Timeline

Operations Lead

Aspen Dental
04.2021 - Current

Manicurist

TLC Nail Spa
01.2011 - 04.2021

Ridgeland High School

Nail Technician

Highland Styling Academy

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Heather Bennett