HEATHER CARTER
CAIRO
Summary
Dedicated to helping customers and building a relationship with each of them. Making sure they feel important and top priority.
Overview
8
8
years of professional experience
Work History
Relationship Specialist
FIRST NATIONAL BANK
CAIRO
02.2021 - Current
- Managed customer relationships, resulting in increased satisfaction and loyalty.
- Resolved customer inquiries regarding products and services, improving customer experience.
- Educated clients on banking products, aligning solutions with their financial needs.
- Facilitated account openings for various services including wire transfers, online banking, and debit cards.
- Cross trained Relationship Banker
TELLER/PERSONAL BANKER
CAPITAL CITY BANK
CAIRO
06.2018 - 02.2021
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries.
- Account opening/closing, wires, etc.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Education
High School Diploma -
CAIRO HIGH SCHOOL
Cairo, GA05-2018
Associate of Science - BUSINESS
SOUTHERN REGIONAL TECHNICAL COLLEGE
Thomasville, GASkills
- Customer service
- Team collaboration
- Effective communication
- Multitasking Abilities
Affiliations
- Chamber Ambassador
- Next Gen Grady Steering Committee
Timeline
Relationship Specialist
FIRST NATIONAL BANK
02.2021 - Current
TELLER/PERSONAL BANKER
CAPITAL CITY BANK
06.2018 - 02.2021
High School Diploma -
CAIRO HIGH SCHOOL
Associate of Science - BUSINESS
SOUTHERN REGIONAL TECHNICAL COLLEGE