Heather Hutchinson
Bloomingdale
Summary
Proficient administrative assistant known for strong time management and data entry skills. Experienced in coordinating schedules and streamlining workflows, contributing to improved operational efficiency and enhanced team collaboration.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Coyle Business Products
Port Wentworth, GA
01.2009 - 03.2014
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Managed scheduling for executives, optimizing calendars to enhance productivity.
- Streamlined communication between departments, fostering collaboration and information sharing.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Assisted in preparing reports and presentations, enhancing clarity and impact of information shared.
- Implemented process improvements that reduced administrative errors and increased accuracy of records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Conducted research for project proposals, compiling information that supported winning bids.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Shift Manager
Quizno's Subs
Pooler, GA
01.2005 - 01.2011
- Supervised daily operations to ensure efficient workflow and team productivity.
- Trained and mentored staff on customer service best practices and food safety standards.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Coordinated shift schedules to align staffing levels with peak business hours and demands.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
GED -
South Effingham
Guyton, GASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Clerical support
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant
Coyle Business Products
01.2009 - 03.2014
Shift Manager
Quizno's Subs
01.2005 - 01.2011
GED -
South Effingham