Heather Peebles
Kathleen
Summary
Dynamic broker with a strong focus on business growth and relationship management. Skilled in analyzing market trends and developing effective marketing strategies to enhance property visibility and investment opportunities, ensuring compliance and client satisfaction. Adept to overseeing operations for 500+ doors while fostering positive landlord-tenant relationships and driving operational efficiency.
Overview
15
15
years of professional experience
Work History
Broker, Property Manager
Main Street Management LLC
Byron, GA
11.2022 - Current
- Facilitated property transactions by coordinating with clients and investors, ensuring seamless communication.
- Analyzed market trends to provide clients with informed investment advice and strategies.
- Develop comprehensive property listings utilizing advanced marketing techniques to attract potential tenants.
- Negotiate contracts effectively, maximizing client satisfaction while minimizing transactional risks.
- Oversee management staff in all operations of business.
- Manage 260 doors to include a mix of single and multi family complexes.
- Handle all financial and legal obligations for the company, to include: owner disbursements, vendor payments, security deposit escrow accounts, evictions, etc.
Associate Broker
HRP With EXp Realty
Warner Robins, GA
11.2022 - Current
- Facilitated property transactions, ensuring compliance with local / state regulations and client requirements.
- Developed marketing strategies to enhance property visibility and attract potential buyers and listings for investors.
- Conducted market analysis to assess property values and identify investment opportunities.
- Conduct business with other agents who have clients transitioning into investment properties.
- Mentor agents who share a desire to start property management.
- Collaborate with clients to understand their needs and provide tailored real estate solutions.
- Negotiate contracts effectively, securing favorable terms for clients while minimizing risks.
Property Manager
Active Property Management
Macon, GA
02.2016 - 11.2022
- Managed tenant relations, addressing concerns and ensuring satisfaction to foster long-term occupancy.
- Oversaw property maintenance operations, coordinating repairs and improvements to enhance living conditions.
- Implemented budgeting strategies, monitoring expenses to optimize property financial performance.
- Developed marketing campaigns to attract prospective tenants, increasing property visibility in competitive markets.
- Conducted regular property inspections, identifying issues promptly to maintain high standards of safety and compliance.
- Led lease negotiations, ensuring favorable terms for both tenants and management while minimizing vacancies.
- Mentored junior staff in effective property management practices, fostering team growth and performance improvement.
- Streamlined operational processes through technology integration, enhancing efficiency in daily management activities.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw the management of 500+ doors to include a mix of some single family homes, but with a primary focus on large 100+ door multi family complexes.
Property Manager
Fickling & Co
Warner Robins, GA
07.2011 - 02.2016
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Worked with other staff to effectively manage 300+ single family homes and some smaller multi family complexes.
Education
Broker License - Real Estate
Donald Free School of Real Estate
Warner Robins, GA11-2022
Skills
- Business growth
- Compliance requirements
- Workplace training
- Business relationship building
- Negotiation expertise
- Relationship management
- Compliance adherence
- Documentation expertise
- Marketing strategies
- Markets research
- Risk mitigation
- Appfolio / Rentec aptitude
- Portfolio management
- Contract drafting
- Real estate
- Communication proficiency
- Dispute resolution
- Client relations
Websites
Timeline
Broker, Property Manager
Main Street Management LLC
11.2022 - Current
Associate Broker
HRP With EXp Realty
11.2022 - Current
Property Manager
Active Property Management
02.2016 - 11.2022
Property Manager
Fickling & Co
07.2011 - 02.2016
Broker License - Real Estate
Donald Free School of Real Estate