Heidi Arellano
Gainesville
Summary
Bilingual, fluent in Spanish and English, with excellent interpersonal skills and years of experience in administrative work including remote work looking to bring a positive mindset, collaboration, and respectful demeanor to a team that values strategic thinking and consistently meeting deadlines and objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Order Entry/ Human Reso
The Louver Shop
Gainesville, Ga.
04.2024 - 08.2024
- Order Entry.
- Preparing order information packets for the production lines.
- Organize work events for production line employees.
- Translating for interviews.
- Assisting with performance reviews.
- Updating truck carrier information, and keeping it up to date.
- Assisted the direct boss with taking notes during one-on-one meetings with employees and summarizing them.
- Processed invoices for payment using accounting software applications.
- Directed customer inquiries to appropriate department personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Helped new employees with the onboarding
- process.
- Prioritized and organized tasks to efficiently accomplish service goals.
Laboratory Technician
boehringer ingelheim
Gainesville, Ga.
09.2023 - 04.2024
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Managed inventory of laboratory supplies and reagents, ensuring availability and minimizing waste.
- Participated in regular laboratory meetings to discuss test results, quality control issues, and process improvements.
- Interpreted test results and determined need for retesting.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Trained new employees.
- Completed paperwork at the end of the day regarding media production for the day.
Machine Operator
ZF Industries
Gainesville
04.2022 - 04.2023
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Provided feedback on employee performance based on observed results during training sessions.
- Identified potential problems or discrepancies during inspections of materials and products.
Student Affairs Assistant
Lanier Technical College
Gainesville
07.2019 - 06.2021
- Work from home.
- Worked under minimum supervision, as the face of the Student Affairs Department.
- Operate a multi-line phone system to answer and transfer calls to appropriate parties.
- Assist potential students by providing information about the school, programs, and starting the admissions process.
- Greet and direct visitors to the college while keeping reception area clean and welcoming
- Process forms, applications, and entering information into various databases
- Schedule, coordinate, and create vouchers for Accuplacer testing.
- Utilize BannerWeb, SharePoint, Cisco networks, and Outlook applications.
- Created presentations on campus resources for new students.
- Coordinated communication between staff members within the Student Affairs Office.
- Provided guidance to students regarding academic policies, procedures, and regulations.
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Provided administrative support to the Student Affairs Office including filing, data entry, and record keeping.
- Assisted in the planning and coordination of student activities and events.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Responded promptly to inquiries from faculty, staff, and students regarding services offered by the office.
Transaction Coordinator
TheVine Team at La Rose Realty
12.2017 - 07.2019
- Schedule and coordinate showings, inspections, and home warranties
- Verify information including property availability and HUD numbers prior to closing
- Maintain communication with clients, lenders, attorneys, and listing agents to ensure process goes smoothly
- Manage legal contracts, training presentations for agents, closing gifts, and general office administration
- Utilize Dotloop and SkySlope Real Estate Transaction Management Systems.
- Reviewed and verified all closing documents for accuracy prior to submission.
- Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
Education
High School Diploma -
Johnson High School
Gainesville, GA05.2012
Some College (No Degree) - Business Administration
University of North Georgia
Skills
- MS Office (Word, Excel, PowerPoint)
- Outlook Applications
- Wayne Reeves
- Dotloop
- SkySlope
- GaMLS
- FMLS
- CRM
- Google Drive
- BannerWeb
- SharePoint
- Quality Assurance
- Workplace Safety
- Clerical Support
- Office Administration
- Data Entry
- Scheduling
- Consultative Sales
- Self-motivated
- Complaint Resolution
- Typing Proficiency
- Enrollment Management
- Work from home
- Team Lead Experience
Certification
Notary Public, 2019
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Recognized as Star Employee for outstanding performance and team contributions.
Timeline
Administrative Assistant/ Order Entry/ Human Reso
The Louver Shop
04.2024 - 08.2024
Laboratory Technician
boehringer ingelheim
09.2023 - 04.2024
Machine Operator
ZF Industries
04.2022 - 04.2023
Student Affairs Assistant
Lanier Technical College
07.2019 - 06.2021
Transaction Coordinator
TheVine Team at La Rose Realty
12.2017 - 07.2019
High School Diploma -
Johnson High School
Some College (No Degree) - Business Administration
University of North Georgia
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