Helen Alarcon
Buford
Summary
Hostess: Dynamic and dedicated professional with a strong background in customer service at Buffalo's Cafe, adept at managing high-pressure situations and enhancing guest satisfaction. Skilled in multitasking and conflict resolution, I create safe and engaging environments, ensuring positive experiences for both customers and children in my care.
Babysitter: Friendly and dependable with natural ability to engage and care for young children, ensuring safe and nurturing environment. Knowledge of child development and safety protocols combines with skills in basic first aid and creative activity planning. Committed to providing positive impact through attentive and compassionate care.
Overview
2
2
years of professional experience
Work History
Host
Buffalo's Cafe
09.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Babysitter
Care.com Inc
02.2023 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
Mill Creek High School
Hoschton, GA05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Patience and empathy
- Problem-solving
- Maintaining safe environment
- Conflict resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Buffalo's Cafe
09.2024 - 05.2025
Babysitter
Care.com Inc
02.2023 - 06.2024
Mill Creek High School
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