Helen López
Lawrenceville
Summary
A highly motivated and dedicated Shift Lead at Panda Express with over 2 years of experience in adaptable to changing needs, customer service and team leadership. Whom seeking to leverage my skills in a managerial position to contribute to the success and growth of the Panda family while working to better myself and advance my career in Panda.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Panda Express
Buford, Ga
01.2024 - Current
- Training and mentoring new associates, to focus on the panda culture, and upholding customer service standards
- Leading daily operations and managing team performance to ensure efficient quality service and high customer satisfaction
- Actively collaborate with management to implement strategies to improve store performance
Counter help
Panda Express
Suwanee, Ga
08.2021 - 01.2024
- Worked closely with team members to achieve daily operational goals
- Provide exceptional customer service while maintaining store cleanliness and organization
Education
High School Diploma -
Collins Hill High School
05.2024
Skills
- Ability to lead the team
- Ability to multitask
- Communication skills
- Ability to train
- Customer service focus
- Food safety
- Workplace safety
- Work delegation
Certification
Servsafe Certification
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Panda Express
01.2024 - Current
Counter help
Panda Express
08.2021 - 01.2024
High School Diploma -
Collins Hill High School