Heli Patel
Cartersville
Summary
Dynamic and results-driven professional with extensive experience at Haridra9LLC as a Cashier Manager. Proven expertise in cash handling and customer service, enhancing operational efficiency and team performance. Skilled in issue resolution and documentation, consistently achieving high customer satisfaction and maintaining financial integrity through meticulous audits.
Developed leadership and customer service skills in busy retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, handling financial transactions, and ensuring customer satisfaction. Committed to leveraging these skills to contribute effectively in new role.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Haridra9LLC
02.2025 - Current
- Managed daily cash operations and ensured accuracy in cash handling processes.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Oversaw inventory management, ensuring timely restocking of merchandise.
- Developed and implemented efficient scheduling for cashier staff to optimize workflow.
- Resolved customer complaints and escalated issues to management as needed.
- Conducted regular audits of cash drawers to maintain financial integrity.
- Monitored sales trends and provided feedback for promotional strategies and product placement.
- Collaborated with team members to enhance overall store performance and customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
Service Advisor
ServeCo
01.2024 - 02.2025
- Assisted customers in identifying service needs and provided tailored solutions.
- Coordinated with technicians to streamline service appointments and enhance workflow efficiency.
- Managed customer inquiries, resolving concerns through effective communication and problem-solving skills.
- Processed service orders and maintained accurate records within dealership management system.
Office Clerk
Triple8game
04.2022 - 11.2023
- Processed incoming and outgoing mail efficiently, ensuring timely delivery of communications.
- Maintained organized filing systems to enhance document retrieval and storage accuracy.
- Managed office supplies inventory, optimizing procurement processes and reducing costs.
- Provided administrative support by preparing reports and presentations for management review.
- Assisted in data entry tasks, maintaining high levels of accuracy and attention to detail.
- Trained new clerical staff on best practices for office operations and system usage.
- Implemented office procedures that improved workflow efficiency and minimized operational disruptions.
- Responded to inquiries from callers seeking information.
Education
Associate of Applied Science -
Suffolk County Community College
Selden, NY06-2018
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Time management
- Documentation and reporting
- Customer complaint resolution
- Attention to detail
- Order management
- Team leadership
- Issue resolution
- Customer complaint handling
- Teamwork and collaboration
Languages
Hindi
Full Professional
Gujarati
Full Professional
English
Native or Bilingual
Timeline
Cashier Manager
Haridra9LLC
02.2025 - Current
Service Advisor
ServeCo
01.2024 - 02.2025
Office Clerk
Triple8game
04.2022 - 11.2023
Associate of Applied Science -
Suffolk County Community College