Hennymar Kelian Falcon Colmenarez
Atlanta
Summary
Dynamic team leader with a proven track record at Buckhead Commercial Cleaning Services, enhancing employee retention through tailored development plans and effective performance evaluations. Skilled in problem-solving and team motivation, I successfully streamlined sales processes, improving efficiency and customer satisfaction while fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
Team Leader,
Buckhead Comemmercial Cleaning Services, Llc
09.2023 - Current
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
Team Líder
Knotty Prezel
10.2023 - 06.2024
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Product or Service and assigned duties.
- Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Education
Special Education Teacher
Universidad Luis Beltrán
12.2017
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Work Planning and Prioritization
- Performance improvement
- Complex Problem-solving
- Overseeing daily activities
- Safety
Timeline
Team Líder
Knotty Prezel
10.2023 - 06.2024
Team Leader,
Buckhead Comemmercial Cleaning Services, Llc
09.2023 - Current
Special Education Teacher
Universidad Luis Beltrán
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