Summary
Overview
Work History
Education
Skills
Timeline
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Henry Mortarotti

Alpharetta

Summary

Experienced and dedicated professional with a strong background in service and nutrition. Demonstrated ability to deliver exceptional customer service in fast-paced environments, upholding the highest standards of safety, customer support, and communication. Skilled in problem-solving and committed to creating a welcoming atmosphere where both customers and members feel well cared for.

Overview

3
3
years of professional experience

Work History

Server

Smokejack BBQ
08.2024 - Current
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints quickly and professionally to maintain a positive reputation.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.



NUTRITIONAL/ SUPPLEMENT BROKER

Ancient Nutrtion
01.2024 - 07.2024
  • Maintained good relationships with stores and workers that sold the products, made sure they were satisfied, happy, and tended to any of their needs.
  • Attended conferences, seminars and workshops regularly in order to stay up-to-date on industry developments.
  • Collaborated closely with colleagues across multiple offices in order to meet organizational objectives.

GOLF ATTENDANT

DUNWOODY COUNTRY CLUB
08.2023 - 01.2024
  • Performed opening and closing duties effectively and efficiently.
  • Assisted members with any problems, questions, and requests made to improve their overall experience.
  • Tasked with responsibility of the upkeep of company equipment, members possessions, and organizing events.

KITCHEN STAFF MEMBER

POKEWORKS
01.2023 - 06.2023
  • Proficient at multi-tasking in meal prep, restocking, preparing meals, cashier, and serving customers.
  • Friendly, reliable, punctual, and interacted with customers in a fast-paced work environment striving to create an enjoyable customer experience.
  • Followed all food service and safety protocols.
  • Displayed effective communication skills when working with other kitchen staff members.

LIFECAFÉ STAFF MEMBER

LIFETIME FITNESS
05.2022 - 12.2022
  • Efficiently executed menu items and served customers and provided excellent customer service.
  • Developed strong working relationships with staff and customers to create a friendly work atmosphere.
  • Set daily team goals for work responsibilities such as opening and closing duties, prepping food, cooking, shake bar, and handling money transactions.
  • Maintained an exceptionally clean and fast dining café experience.

Education

HIGH SCHOOL DIPLOMA -

Colleyville Heritage High School

Skills

  • Excellent Communication
  • Multitasking Abilities
  • Guest Relations
  • Problem-Solving
  • Team building
  • Active Listening
  • Warm and Friendly
  • Reliable and Responsible
  • Food Safety

Timeline

Server

Smokejack BBQ
08.2024 - Current

NUTRITIONAL/ SUPPLEMENT BROKER

Ancient Nutrtion
01.2024 - 07.2024

GOLF ATTENDANT

DUNWOODY COUNTRY CLUB
08.2023 - 01.2024

KITCHEN STAFF MEMBER

POKEWORKS
01.2023 - 06.2023

LIFECAFÉ STAFF MEMBER

LIFETIME FITNESS
05.2022 - 12.2022

HIGH SCHOOL DIPLOMA -

Colleyville Heritage High School

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Henry Mortarotti