Hillary Given
Atlanta
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
15
15
years of professional experience
Work History
Director, Sales and Revenue Operations
Stax, Inc.
06.2021 - Current
- Revenue Planning & Forecasting: Lead planning efforts, including revenue forecasting and pipeline analytics based off data-driven decision-making.
- Data-Driven Insights: Own revenue analytics and reporting, providing actionable intelligence to guide leadership decisions and optimize performance across the funnel.
- Process Optimization: Identify inefficiencies and implement scalable solutions to streamline workflows and operational effectiveness.
- Performance Metrics & KPIs: Define, monitor, and analyze key revenue performance metrics to identify trends, opportunities, and areas for improvement.
- Compensation Design: Participate in the development and implementation of sales compensation plans to incentive behaviors and drive revenue growth.
- Technology Stack Management: Evaluate, manage and optimize the GTM technology stack to ensure integration and utilization across teams.
- Cross-Functional Collaboration: Serve as a key connector between sales, marketing, customer success and product teams.
Manager, Sales Operations
Central Square Technologies
02.2019 - 06.2021
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
Manager, Global Sales and Marketing Operations
Diamond Resorts International
06.2014 - 12.2018
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Collaborated with cross-functional teams to address operational inefficiencies, leading to improved productivity and reduced costs.
- Championed change initiatives aimed at streamlining workflows, reducing redundancies, and optimizing resources utilization.
- Enhanced collaboration between sales and marketing teams for better alignment of objectives and strategies.
National Sales and Marketing Project Coordinator
Diamond Resorts International
09.2010 - 06.2014
Education
Bachelor of Science - Public Relations/Legal And Law Affairs
West Virginia University
Morgantown, WV05-2010
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Project management
- Budget management
Tech Stack
- HubSpot
- Salesforce
- Workfront
- Microsoft Office (Full Suite)
- Google Suite
Timeline
Director, Sales and Revenue Operations
Stax, Inc.
06.2021 - Current
Manager, Sales Operations
Central Square Technologies
02.2019 - 06.2021
Manager, Global Sales and Marketing Operations
Diamond Resorts International
06.2014 - 12.2018
National Sales and Marketing Project Coordinator
Diamond Resorts International
09.2010 - 06.2014
Bachelor of Science - Public Relations/Legal And Law Affairs
West Virginia University
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