Hillary Williams
Columbus
Summary
Dependable Hostess/ Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Hostess/Server
Old Chicago Pizza
07.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier
Burger King
04.2017 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Line Worker
Chicken Plant
11.2015 - 02.2016
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled and installed products on production lines according to established guidelines.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected and adjusted work performed to meet expectations.
Education
High School Diploma -
Shaw High School
Columbus, GA05.2014
Skills
- Suggestive Selling
- Dining Area Maintenance
- To-Go Order Preparation
- Conflict and Complaint Resolution
- Order Accuracy
- Cash Handling
- Assist Customers
- Active Listening
- High-Energy and Stamina
- Cool Under Pressure
- Time Management
Timeline
Hostess/Server
Old Chicago Pizza
07.2021 - Current
Cashier
Burger King
04.2017 - 06.2020
Line Worker
Chicken Plant
11.2015 - 02.2016
High School Diploma -
Shaw High School
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