Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Langdon

Atlanta

Summary

Detail-oriented individual equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Bookkeeper/Title Clerk

Thunder Tower Harley Davidson
03.2022 - 05.2025
  • Greet, assist and direct visitors
  • Sort incoming mail and packages
  • Manage Credit holds and releases
  • Maintained detailed records of accounts payable and receivable, facilitating efficient financial reporting.
  • Utilized accounting software to streamline bookkeeping processes, improving overall workflow efficiency.
  • Collaborated with team members to implement best practices for inventory tracking and cost management.
  • Maintained and processed invoices, deposits, and money logs.
  • Reconciled and corrected issues with financial records.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.

Remote Member Services Representative

Navy Federal Credit Union
10.2020 - 03.2022
  • Assisted members with account inquiries and transactions, ensuring prompt and accurate service.
  • Resolved member issues through effective communication and problem-solving techniques.
  • Collaborated with team members to streamline workflows, improving operational efficiency.
  • Utilized CRM tools proficiently for efficient case management, tracking progress, and documenting resolutions.
  • Provided comprehensive product/service information to customers, enabling informed decision-making processes.

Administrative Accountant

Ed Voyles Acura
09.2016 - 10.2020
  • Processed and recorded financial transactions, ensuring accuracy and compliance with accounting standards.
  • Managed accounts payable and receivable functions, maintaining vendor relationships and timely payments.
  • Utilized accounting software to streamline data entry, enhancing efficiency in reporting processes.
  • Supported audit preparations by organizing documentation and reconciling discrepancies in financial records.
  • Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Preparing and handling paperwork for Titles
  • Maintaining confidentiality of sensitive information

Lead Supervisor

Imperial Parking
03.2013 - 09.2016
  • Supervised daily parking operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on operational best practices and customer service standards.
  • Coordinated scheduling and assignments to optimize workforce efficiency during peak hours.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
  • Developed training materials to support ongoing staff development and performance improvement initiatives.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Administrative Assistant

City Automotive
03.2011 - 02.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained office supplies inventory, optimizing purchasing processes to reduce costs.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

Education

Associates Degree - Business Administration

Thomas Nelson Community College
Hampton, VA
01.1999

Skills

  • Accounts Receivable/Payable
  • Credit Management
  • Cash Application
  • Account Reconciliation
  • Credit Application
  • Journal Entries
  • Account Review & Updates
  • Monthly Reporting
  • Bookkeeping
  • Invoice processing
  • Financial reporting
  • Word
  • Excel
  • Outlook
  • E21
  • JD Edwards
  • QuickBooks
  • Access
  • PowerPoint
  • Heartland
  • Dealerbuilt
  • Lyteyear

Timeline

Bookkeeper/Title Clerk

Thunder Tower Harley Davidson
03.2022 - 05.2025

Remote Member Services Representative

Navy Federal Credit Union
10.2020 - 03.2022

Administrative Accountant

Ed Voyles Acura
09.2016 - 10.2020

Lead Supervisor

Imperial Parking
03.2013 - 09.2016

Administrative Assistant

City Automotive
03.2011 - 02.2013

Associates Degree - Business Administration

Thomas Nelson Community College

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Tamara Langdon