Holli Curles
Camilla
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Mitchell County Animal Clinic
American Veterinary Group
Camilla
12.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Managed multi-line phone systems to handle incoming calls promptly.
- Maintained cleanliness and organization of the reception area daily.
- Coordinated scheduling of appointments for clients, ensuring all details were accurate.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored office supplies inventory and placed orders when necessary.
Philema Animal Hospital
Ken Green
Leesburg
02.2022 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Gold Leaf Academy
Coppell, TXSkills
- Customer service
- Payment processing
- Multi-line phone management
- Office organization
- Teamwork and collaboration
- Calm under pressure
- Communication skills
Timeline
Mitchell County Animal Clinic
American Veterinary Group
12.2024 - Current
Philema Animal Hospital
Ken Green
02.2022 - 12.2024
Gold Leaf Academy