Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Holli Hicks

St. Marys

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Versatile Homeschool Educator with background in designing and implementing comprehensive educational programs tailored to individual student needs. Strengths include adaptability, creativity, and strong interpersonal skills to cultivate positive learning environments. Significant impact made in fostering academic growth by prioritizing student engagement and encouraging active participation in the learning process.

Overview

18
18
years of professional experience

Work History

Homeschool Educator

Hicks House
St Marys
08.2019 - Current
  • Developed customized lesson plans for diverse learning needs and styles.
  • Facilitated hands-on activities to enhance engagement and practical learning experiences.
  • Guided students through core subjects, fostering critical thinking and creativity.
  • Monitored student progress through assessments and tailored feedback sessions.
  • Organized field trips and community projects to enrich the learning environment.
  • Integrated technology tools to support interactive and multimedia learning experiences.
  • Maintained a positive classroom environment that encouraged curiosity and respect.
  • Planned hands-on activities such as experiments, simulations, projects, and presentations to engage students in the learning process.
  • Organized field trips to local museums or libraries for further exploration of subject matter.
  • Integrated technology into daily lessons when appropriate.
  • Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs.
  • Implemented strategies to incorporate movement and exercise for children's' well-being.
  • Implemented assistive technologies for struggling learners.
  • Encouraged the development of life skills such as independence, responsibility, and self-motivation.
  • Monitored student social and emotional well-being, providing guidance and support as needed.

Ombudsman, Navy

USS Wyoming Gold
St Marys
11.2021 - 07.2023

Serve as a liaison between command leadership and the families of the USS Wyoming-Gold. Supporting families during three- to four-month deployments, as well as everyday concerns and needs.

  • Maintain the flow of information between the command leadership and families.
  • Provide information regarding the command, military, and community events through social media, email, and other communication avenues.
  • Serve with the strictest levels of professionalism, privacy, and confidentiality.
  • Uphold operational security, and educate.
  • Assist families in problem-solving during emergencies and everyday life.
  • Maintain accurate records of members associated with the USS Wyoming, along with their families..
  • Collect and submit data on the services provided.

Preschool Teacher

YMCA Mount Trashmore
Virginia Beach
04.2013 - 04.2014
  • Designed engaging lesson plans for preschool-aged children.
  • Assisted in creating a safe and nurturing classroom environment.
  • Implemented age-appropriate educational games and activities.
  • Facilitated communication between parents and staff regarding child progress.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Assisted in providing a safe and secure environment for children.

Bookkeeper

Polar Bear Ice
Pilgrims Knob
11.2007 - 11.2012
  • Managed daily financial transactions and recorded them in accounting software.
  • Reconciled bank statements to ensure accurate financial records.
  • Processed payroll, ensuring timely payments for all employees.
  • Prepared monthly financial reports for management review.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Generated invoices for clients and tracked payments received from customers.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Handled sensitive financial information with confidentiality and integrity.

Route Delivery Driver

Polar Bear Ice
Whitewood
11.2007 - 11.2012
  • Delivered ice products to various locations in a timely manner.
  • Managed inventory levels during deliveries and replenished stock as needed.
  • Communicated with customers to confirm orders and delivery schedules.
  • Loaded and unloaded products efficiently while minimizing damage risks.
  • Ensured compliance with local health and safety regulations during transportation.
  • Maintained accurate delivery logs and documentation for tracking purposes.
  • Collaborated with team members to optimize delivery routes and schedules.
  • Provided excellent customer service by answering questions and resolving issues promptly.
  • Communicated regularly with dispatch regarding status of deliveries and arrivals times.
  • Verified contents of inventory against customer receipts.
  • Verified delivery of items with customers and obtained proper signatures.
  • Resolved conflicts between customers, suppliers, vendors, and other drivers in a professional manner.
  • Collected payments on behalf of company when necessary.
  • Adapted to changes in delivery schedules or routes as required by management or customer needs.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Education

Master of Arts - Teaching Special Education

Liberty University Online
Lynchburg, VA
05-2017

Bachelor of Science - Special Education Interdisciplinary Studies

Liberty University Online
Lynchburg, VA
12-2013

High School Diploma -

Twin Valley High School
Pilgrims Knob VA
06-2010

Skills

  • Family engagement
  • Conflict resolution
  • Community networking
  • Problem solving
  • Effective communication
  • Team collaboration
  • Time management
  • Special education support
  • Curriculum development
  • Schedule management
  • Multitasking
  • Adaptability and flexibility

Affiliations

  • Co-op activities
  • Church involvement
  • Military Spouse

References

References available upon request.

Timeline

Ombudsman, Navy

USS Wyoming Gold
11.2021 - 07.2023

Homeschool Educator

Hicks House
08.2019 - Current

Preschool Teacher

YMCA Mount Trashmore
04.2013 - 04.2014

Bookkeeper

Polar Bear Ice
11.2007 - 11.2012

Route Delivery Driver

Polar Bear Ice
11.2007 - 11.2012

Master of Arts - Teaching Special Education

Liberty University Online

Bachelor of Science - Special Education Interdisciplinary Studies

Liberty University Online

High School Diploma -

Twin Valley High School
Holli Hicks