Holli Kenna
Atlanta
Summary
Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
16
16
years of professional experience
Work History
Business Owner
The Catalyst
02.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
Third Party Verification
Istonish
06.2014 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Regional Sales and Marketing Manager
Albertsons - Safeway
09.2008 - 03.2014
- Implemented innovative marketing campaigns that drove growth in new target markets, expanding overall reach of the organization.
- Conducted insightful data analysis on campaign performance metrics to inform adjustments for improved outcomes in future initiatives.
- Mentored junior sales representatives in best practices for direct marketing techniques, contributing to their professional development and success within the team.
- Increased sales revenue by identifying new client prospects and cultivating strong business relationships.
- Implemented time management strategies to juggle multiple responsibilities effectively, ensuring timely follow-up with clients and adherence to project deadlines.
- Spearheaded successful upselling efforts, resulting in increased revenue per customer interaction.
- Optimized CRM system usage to track client interactions efficiently, providing valuable insights for future marketing efforts.
- Exceeded quarterly quota by consistently implementing effective direct marketing strategies.
- Achieved top-performer status through consistent delivery of high-quality results in a competitive sales environment.
- Put together sales proposals and contracts.
- Generated reports to support development and implementation of marketing plans.
- Wrote engaging and successful marketing, advertising, and website copy.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Education
Bachelor of Science - Nutrition And Dietetics
Metropolitan State University of Denver
Denver, CO05.2015
Associate of Science - Chemistry
Front Range Community College
Westminster, CO05.2002
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Business Planning
- Employee Training
- Team Collaboration and Leadership
- Project Management
- Business Development
- Strategic Decision-Making
- Professional Networking
- Operations Management
- Social Media Marketing
- Sales Planning
- Financial Management
- Sales Development
- Negotiation and Persuasion
- Business marketing
- Policies and Procedures Development
- Trends Analysis
- Consulting
- Contract Management
- Cross-functional Team Coordination
- Decision-Making
- Process Improvement
- Coaching and Mentoring
Timeline
Business Owner
The Catalyst
02.2020 - Current
Third Party Verification
Istonish
06.2014 - 01.2020
Regional Sales and Marketing Manager
Albertsons - Safeway
09.2008 - 03.2014
Bachelor of Science - Nutrition And Dietetics
Metropolitan State University of Denver
Associate of Science - Chemistry
Front Range Community College
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