Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
12
12
years of professional experience
Work History
ABA Behavior Therapist
Hopebridge Autism Therapy Center
08.2024 - Current
Developed and implemented individualized treatment plans for clients with autism spectrum disorders.
Monitored client progress through data collection and analysis, ensuring adherence to behavioral goals.
Collaborated with multidisciplinary teams to optimize therapeutic strategies and improve client outcomes.
Wholesale Sales Representative
CoffeeAM
10.2022 - 08.2024
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Promptly responded to inquiries and requests from prospective customers.
Sales Counselor
StoneMor
12.2021 - 10.2022
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Developed and delivered engaging sales presentations to convey product benefits.
Baker
Lidl US
09.2020 - 12.2021
Established merchandising, sales and profit objectives to drive business success.
Complied with health and safety codes to protect staff and customers.
Replenished and rotated food items, following correct food cooling and storage procedures.
Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Assisted customers by finding items quickly to boost store satisfaction rates.
Manager
American Prohibition Museum With Old Town Trolley
05.2018 - 08.2020
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Trained and guided cast members to maintain high productivity and performance for our guests.
Supervised 12 of employees in the Museum and Speakeasy by monitoring activities, coaching and offering hands-on support.
I assisted at special events not only in the Museum but also all around Savannah Ga while representing our brand.
Sales Associate
Kate Spade & Company
03.2016 - 02.2018
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Substitute Teacher/After-School Teacher
Kennesaw Charter School
08.2013 - 05.2015
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Proctored quizzes, tests and standardized examinations.
Taught diverse subjects for grades K-6, successfully delivering seamless teaching in absence of regular teacher.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.