Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Hoor Mohammad

Buford

Summary

Retail business professional with strong track record in driving sales growth and optimizing operations. Skilled in team leadership, inventory management, customer service, and strategic planning. Known for adaptability and consistently delivering results in dynamic retail environments. Proven ability to enhance team performance and exceed business goals.

Overview

7
7
years of professional experience

Work History

Retail Business Owner

Vape Shop
11.2023 - 08.2025
  • Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.
  • Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
  • Maintained a visually appealing store layout that encouraged browsing and increased the average transaction value.
  • Analyzed sales data to identify trends, adjust inventory levels, and plan future merchandising efforts accordingly.
  • Expanded retail business through effective marketing campaigns and ongoing promotions.
  • Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
  • Established employee performance metrics that fostered accountability and motivated staff to exceed targets consistently.
  • Increased customer satisfaction by implementing innovative sales strategies and providing exceptional service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Repair Manager

UBreakiFix
08.2021 - 09.2023
  • Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
  • Monitored technician performance, identifying areas for improvement and providing constructive feedback.
  • Enhanced customer satisfaction by addressing concerns promptly and providing clear communication throughout the repair process.
  • Implemented inventory control systems, reducing waste and ensuring availability of necessary parts for repairs.
  • Mentored junior technicians, providing guidance on technical skills and fostering professional growth.
  • Managed a team of technicians, ensuring high-quality work and adherence to safety protocols.

Cell Phone Technician

The Fix Repair Shop
05.2020 - 02.2021
  • Maintained a clean and organized workspace, leading to increased efficiency and productivity.
  • Documented repair procedures meticulously to ensure consistency in service quality across the team.
  • Erased user data, debugged application issues and refurbished devices for resale.
  • Efficiently diagnosed electronic faults in cellphones using specialized equipment which led to faster problem resolutions for customers.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Assisted customers in setting up new devices and transferring data from old devices, providing seamless transitions between products.

Smoothie Barista

Hello Smoothie
09.2019 - 03.2020
  • Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
  • Prepared and served juices and blended drinks.
  • Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
  • Created quality beverages for customers following recipes and presentation standards.
  • Maintained a clean and organized workspace, ensuring efficient service during peak hours.

Sales Associate

Express Clothing
09.2018 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

GED -

Mountain View High School
Buford, GA
05-2018

Skills

  • Store operations
  • Employee training
  • Business networking
  • Customer service
  • Attention to detail
  • Driven and determined
  • Task delegation
  • Staff management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.
  • successfully launched and grew a retail vape, building a steady customer base and achieving consistent revenue growth within the first year.
  • hired, trained, and managed a team of employees, implementing systems that improved efficiency and customer satisfaction

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Retail Business Owner

Vape Shop
11.2023 - 08.2025

Repair Manager

UBreakiFix
08.2021 - 09.2023

Cell Phone Technician

The Fix Repair Shop
05.2020 - 02.2021

Smoothie Barista

Hello Smoothie
09.2019 - 03.2020

Sales Associate

Express Clothing
09.2018 - 08.2019

GED -

Mountain View High School

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Hoor Mohammad