Hope Boggs
Fortson
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager/Accounts Payable Specialist
WSJ Enterprises LLC
07.2020 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Observed strict confidentiality regulations to maintain data security.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
BDC Representative
Step One Automotive Group
08.2019 - 07.2020
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Utilized consultative selling skills to identify key trends.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
Accounting Clerk
Lee Buick GMC
06.2015 - 08.2019
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accounting records utilizing in-house and client systems.
- Managed accounts payable and receivables and payroll.
- Identified and resolved internal accounting variances, promoting data accuracy.
Education
Associate of Arts - Education
Northwest Florida State College
Niceville, FL12-2017
High School Diploma -
Laurel Hill School
Laurel Hill, FL06-2015
Skills
- Bookkeeping
- Billing
- Staff hiring
- Vendor engagement
- Document management
- Mail handling
- Financial reporting
- Organizational skills
- Meeting planning
- Financial accounting
Timeline
Office Manager/Accounts Payable Specialist
WSJ Enterprises LLC
07.2020 - Current
BDC Representative
Step One Automotive Group
08.2019 - 07.2020
Accounting Clerk
Lee Buick GMC
06.2015 - 08.2019
Associate of Arts - Education
Northwest Florida State College
High School Diploma -
Laurel Hill School
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