Accomplished warehouse management leader with over 20 years of experience and 6 years in staffing. Proven track record of enhancing operational efficiency by 20% and cutting costs by 15%. Skilled in applying Lean Six Sigma methodologies and Lean 5S principles to drive continuous improvement and elevate customer satisfaction. Adept at building high-performing teams that consistently exceed performance targets.
Overview
22
22
years of professional experience
Work History
Shipping Supervisor, Outbound
Freight Breakers,LLC/Giti Tires
Fairburn
08.2021 - 01.2025
Supervised daily inbound and outbound processes, achieving 99% accuracy in order fulfillment, and adherence to Standard Operating Procedures (SOPs).
Implemented Lean 5S methodologies, reducing waste and enhancing workplace organization, resulting in a 15% increase in operational efficiency.
Coordinated pick planning, optimizing storage locations to maintain a 4% rack utilization rate.
Conducted daily cycle counts and reconciled discrepancies, maintaining inventory accuracy at 98% through the Red Prairie Warehouse Management System (WMS).
Utilized the Red Prairie WMS system to streamline inventory tracking, reducing errors by 10%.
Trained and mentored dockworkers and team leads to enhance team productivity, increasing operational performance by 20%.
Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Ensured FIFO (First-In/First-Out) inventory rotation by monitoring tire manufacture date codes to maintain quality standards.
Maintained accuracy in shipping and receiving documentation, including Bills of Lading (BOLs), to streamline workflows and minimize errors.
Sr. On-Site Manager/Recruiter Manager
Inergroup Insourcing Solutions/Coregistics
Acworth
08.2018 - 08.2021
Managed a workforce of over 60 employees, ensuring 100% compliance with client standards.
Conducted new hire orientations and onboarding processes, improving retention rates by 25%.
Enhanced recruitment efficiency, reducing time-to-hire by 30% through process improvements.
Delivered accurate payroll for over 60 employees, achieving 100% error-free processing.
Developed and maintained strong client relationships, contributing to a 95% client satisfaction rate.
Recruited and trained new employees to meet job requirements.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Resolved conflicts among site personnel and subcontractors, maintaining a positive work environment.
Ensured compliance with local, state, and federal regulations, preventing legal issues.
Interviewed and hired qualified candidates to fill open staff positions.
On-Site Performance Manager/Recruiter
TRC Professional Solutions/Clorox
Atlanta
06.2015 - 07.2018
Supervised a multi-shift workforce of 80+ employees, achieving 98% shift coverage.
Conducted performance evaluations, leading to a 20% improvement in workforce efficiency.
Aligned recruiting strategies with production goals, reducing unplanned absences by 15%.
Ensured payroll accuracy, saving $10,000 annually through efficient timekeeping systems.
Partnered with hiring managers to align recruiting strategies with business objectives and initiatives.
Participated in weekly staff and supervisor meetings to discuss progress and improvement opportunities.
Reviewed daily work schedules to ensure that shifts are covered by the appropriate number of employees.
Evaluated staffing strategies to meet business needs effectively and ensured appropriate shift coverage through daily schedule reviews.
Delivered exceptional customer service, fostering relationships with supervisors and associates to ensure satisfaction and collaboration.
Established a good working relationship with multiple contacts within client to include HR, Production and facilities.
Cross Dock Warehouse Supervisor
California Cartage Company
Garden City
04.2003 - 05.2015
Oversaw dock operations within a high-volume cross-dock warehouse located at the ports, ensuring seamless coordination of inbound and outbound shipments to meet stringent deadlines.
Supervised and guided a team of 65+ dock associates and yard personnel, consistently achieving error-free loading of Pickup & Delivery (P&D) units while meeting weight and stop sequence requirements.
Developed and implemented process improvement strategies, leveraging Lean 5S principles to enhance warehouse organization and reduce waste, resulting in a 20% increase in operational efficiency.
Planned and managed warehouse layout to maximize space utilization, factoring in turnover, item size, and weight while maintaining 99% inventory accuracy.
Assigned duties and monitored staff performance for neatness, exactness, and compliance with established policies and procedures, achieving a 95% reduction in safety incidents.
Conducted visual inspections of all freight, preventing potential damage and guaranteeing customer satisfaction.
Delivered consistent results in inventory management, achieving shrinkage reduction by 15% through regular cycle counts, and meticulous inventory control practices.
Education
Certificate - Six Sigma Green Belt Certified (SSGBC)
Emory University
Atlanta, GA
07-2024
Certificate - TPM Concept (TPMC)
The Management And Strategy Institute
Downingtown, PA
02-2024
Certificate - Lean 5S Concept (L5SC)
The Management And Strategy Institute
Downingtown, PA
03-2023
High School Diploma -
Reidsville High School
Reidsville, GA
05-1988
Skills
Process improvement
Data analysis
Inventory management
Quality assurance
Lean methodologies
Conflict resolution
Team leadership
Forecasting and planning
Shipping and receiving
Order fulfillment
Coaching and mentoring initiatives
Continuous improvement
Organizational skills
Communication
Enterprise Resource Planning (ERP) Systems
Accomplishments
Continuous Improvement Professional Award
Reduced safety incidents by 95% through rigorous safety enforcement and observations.
Timeline
Shipping Supervisor, Outbound
Freight Breakers,LLC/Giti Tires
08.2021 - 01.2025
Sr. On-Site Manager/Recruiter Manager
Inergroup Insourcing Solutions/Coregistics
08.2018 - 08.2021
On-Site Performance Manager/Recruiter
TRC Professional Solutions/Clorox
06.2015 - 07.2018
Cross Dock Warehouse Supervisor
California Cartage Company
04.2003 - 05.2015
Certificate - Six Sigma Green Belt Certified (SSGBC)