Open To Work
Hpung Ram
Atlanta
Work Preference
Summary
Security-focused professional with experience in Network Operations Center (NOC) operations, security monitoring, and U.S. Army Signal operations supporting mission-critical communications. Skilled in incident triage, network troubleshooting, operational reporting, and routing and switching fundamentals. Holds an active Top Secret security clearance and CompTIA Security+ certification.
Recognized for performing effectively in fast-paced environments, adapting to changing priorities, and collaborating across teams to resolve technical issues. Combines military leadership experience with strong analytical, communication, and problem-solving skills. Eager to leverage technical expertise and continue growing in cybersecurity, network operations, and security operations center (SOC) environments.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Network Operations / Security Analyst
U.S. Army - Global Network Operations Center (GNOC)
Tampa
05.2025 - Current
- Monitored network traffic for security threats and vulnerabilities.
- Analyzed security incidents to identify root causes and prevent recurrence.
- Conducted vulnerability assessments to identify weaknesses and enhance overall network defenses and protocols.
- Monitored enterprise networks and security tools to identify anomalies and escalate incidents, ensuring adherence to SOPs.
- Performed initial triage and analysis of network outages, cybersecurity events, and connectivity issues.
- Applied routing, switching, IP addressing, and subnetting fundamentals to support network troubleshooting and operational continuity.
- Built and validated network topologies in Cisco Packet Tracer, including router and switch configurations, IP schemes, and connectivity testing.
- Supported Army tactical network operations by implementing WIN-T, JPCP, and PACE communications for mission command connectivity.
- Supported senior engineers during incident response, remediation, network restoration, and operational reporting.
Commissioned Signal Officer
United States Army
05.2025 - Current
- Coordinated signal support requirements to ensure reliable information flow and maintain mission command communications.
- Lead teams in high-tempo environments with emphasis on risk management, accountability, and decision-making.
- Supported incident response, operational planning, and communications coordination to ensure effective after-action reporting.
- Managed communication networks to ensure operational readiness.
- Coordinated signal support for military exercises and missions.
- Operated advanced communication systems and equipment effectively.
- Developed signal plans to enhance mission effectiveness.
- Managed resources such as personnel and equipment to optimize mission effectiveness.
- Coordinated with higher headquarters on the installation, operation, and maintenance of signal equipment.
Small Business Owner
Self-Employed
01.2021 - Current
- Implemented secure processes to protect customer and business data.
- Designed and maintained inventory and tracking systems, ensuring accurate data integrity.
Cybersecurity Intern
Atlanta Regional Commission
Atlanta
12.2024 - 06.2025
- Authored cybersecurity RFPs and RFQs to ensure alignment with organizational security requirements.
- Assisted in conducting risk assessments and developing security policies and documentation.
- Gained exposure to governance and compliance frameworks and enterprise security controls.
Engineer Soldier
United States Army
01.2020 - 05.2023
- Supervised and trained junior soldiers in technical and operational tasks.
- Honed problem-solving skills in high-pressure situations while ensuring compliance with security and safety protocols.
- Facilitated mission execution by prioritizing attention to detail, accountability, and teamwork.
- Led engineering projects to enhance operational efficiency in military applications.
Product Management Associate
Amazon
01.2018 - 05.2023
- Enhanced data accuracy and streamlined operational reporting to support decision-making.
- Led teams in inventory tracking and logistics operations to optimize supply chain processes.
- Navigated fast-paced environments while ensuring compliance with procedures and performance metrics.
Education
B.B.A. - Computer Information Systems (Cybersecurity Concentration)
Georgia State University
Atlanta, GAAssociate of Science - Health Services Administration
Georgia State University
Atlanta, GA 08.2019 - 05.2022
Skills
- Security Operations (SOC/NOC)
- Security Monitoring
- Threat Analysis
- Risk assessment
- Vulnerability Management
- Network Security
- Network Compliance
- Cloud Networking
- Network Simulation
- Policy development
- Python & SQL
- Leadership & Communication
- Encryption
- Security awareness training
- Data loss prevention
- Procedure documentation
- Security maintenance
- Intrusion prevention
- Team building
- Professionalism
- Security Policies Development
- Critical thinking skills
- Risk mitigation
- Operational continuity
- Effective communication
- Problem solving
- Team leadership
- Technical documentation
Certifications And Clearance
- CompTIA Security+
- Top Secret (TS/SCI)
Languages
- English
- Burmese
Timeline
Network Operations / Security Analyst
U.S. Army - Global Network Operations Center (GNOC)
05.2025 - Current
Commissioned Signal Officer
United States Army
05.2025 - Current
Cybersecurity Intern
Atlanta Regional Commission
12.2024 - 06.2025
Small Business Owner
Self-Employed
01.2021 - Current
Engineer Soldier
United States Army
01.2020 - 05.2023
Associate of Science - Health Services Administration
Georgia State University
08.2019 - 05.2022
Product Management Associate
Amazon
01.2018 - 05.2023
B.B.A. - Computer Information Systems (Cybersecurity Concentration)
Georgia State University