Hunter Crunkleton
Mount Airy
Summary
Results-driven Assistant Manager with a strong focus on customer service and operations management. Proven ability to enhance team performance and optimize guest satisfaction through effective scheduling and staff training.
Dynamic professional with extensive experience in customer service and team leadership. Skilled in staff management and problem-solving, successfully coordinating daily operations to ensure client satisfaction and streamline service delivery.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Days Inn Hotel LLC
Helen, GA
01.2023 - 03.2026
- Coordinated daily operations to ensure guest satisfaction and efficient service delivery.
- Managed staff schedules, optimizing team performance and coverage during peak hours.
- Trained new employees on hotel policies, procedures, and customer service standards.
- Oversaw inventory management, ensuring accurate stock levels for supplies and amenities.
Technical Support Assistant
Premier Disability Services LLC
Brooklyn Park, MN
08.2021 - 03.2023
- Resolved technical issues for clients through effective troubleshooting and problem-solving techniques.
- Developed and maintained documentation for support processes, enhancing knowledge sharing among team members.
- Provided training to new staff on systems and procedures, ensuring seamless onboarding experiences.
- Collaborated with cross-functional teams to improve service delivery and client satisfaction rates.
Rental Agent Specialist
Mitsubishi
Gainesville, GA
12.2020 - 08.2021
- Managed rental agreements and documentation for customer transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated vehicle availability and scheduling to meet client demands efficiently.
- Conducted regular inspections of rental vehicles to ensure safety and compliance standards.
Bookkeeping Assistant
Skinny Wimp Moving
Cumming, GA
07.2019 - 01.2021
- Processed invoices and payments using QuickBooks, ensuring accuracy and timely financial reporting.
- Maintained organized financial records, enhancing retrieval efficiency for audits and reviews.
- Assisted in preparing monthly financial statements, contributing to strategic decision-making processes.
- Reconciled bank statements with company records, identifying discrepancies and ensuring compliance.
Accounting Clerk
Dawson City Liquor
Dawsonville, GA
04.2012 - 01.2020
- Processed invoices and payments, ensuring accuracy in financial records.
- Maintained organized filing system for financial documents and reports.
- Assisted in preparing monthly financial reconciliations and audits.
- Led initiatives to enhance reporting accuracy and compliance standards.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Education
High School Diploma -
Dawson County Highschool
Dawsonville, GA05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Problem-solving
- Task delegation
- Staff management
- Workload management
- Team building
- Operations management
Timeline
Assistant Manager
Days Inn Hotel LLC
01.2023 - 03.2026
Technical Support Assistant
Premier Disability Services LLC
08.2021 - 03.2023
Rental Agent Specialist
Mitsubishi
12.2020 - 08.2021
Bookkeeping Assistant
Skinny Wimp Moving
07.2019 - 01.2021
Accounting Clerk
Dawson City Liquor
04.2012 - 01.2020
High School Diploma -
Dawson County Highschool