Hunter England
Rockmart
Summary
Lead audio visual technician with extensive experience in optimizing AV systems and enhancing customer satisfaction. Demonstrated expertise in troubleshooting complex issues and integrating new technologies for seamless event execution. Proven leadership in directing teams for successful installation and maintenance of AV equipment. Committed to delivering high-quality results in fast-paced environments.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Lead Audio Visual Technician
ATLAS & ASSOCIATES LLC
Rockmart
10.2019 - Current
- Performed troubleshooting activities to diagnose issues with audio visual equipment.
- Resolved customer complaints regarding audio visual performance in a professional manner.
- Coordinated setup and installation of audio visual equipment for events, ensuring reliability of speakers, microphones, projectors, and screens.
- Leveraged projectors, microphones and remote participation technology to perform audio and video conferencing.
- Provided technical support to ensure successful operation of audio visual equipment during live performances.
- Visited various locations to provide urgent repair services for audiovisual equipment.
- Oversaw and maintained audio-visual equipment in managed spaces.
- Installed wiring for AV systems in commercial settings, such as conference rooms or auditoriums.
- Collaborated with event staff to coordinate the use of audio visual equipment in a timely manner.
- Utilized knowledge of sound systems to adjust volume levels and optimize sound quality for events.
- Created detailed documentation outlining installation steps for future technician reference.
- Diagnosed potential hardware and software issues with audiovisual systems before deployment to minimize downtime.
- Managed inventory of audio visual gear and supplies, ensuring consistent availability for operational needs.
- Monitored signal strength and adjusted cables as needed to ensure optimal performance of AV system components.
- Implemented preventative maintenance procedures on audiovisual systems in order to reduce breakdowns or malfunctions.
- Trained other technicians on proper usage and maintenance of audio visual gear.
- Tested new products before releasing them into the market to verify functionality and compatibility with existing hardware and software solutions.
- Updated AV systems to install latest firmware and software.
- Demonstrated strong leadership skills by managing and motivating team members to increase productivity.
- Supervised crews to attain top-quality workmanship, efficiency, and employee satisfaction.
- Led and trained lower-skilled employees, enforcing safe and productive work procedures.
- Mentored crew members to drive development and reach company goals.
- Provided excellent customer service to ensure satisfaction with products and services.
- Identified areas of improvement in processes, procedures and workflow efficiency.
- Utilized advanced problem solving skills to diagnose and resolve issues quickly and efficiently.
- Ensured comprehensive tracking of all audiovisual equipment to support operational needs.
- Identified opportunities for cost savings on parts and labor when possible.
- Built custom cables, adapters, and other necessary items for system installations.
- Assisted sales team in designing proposals based on customer requirements.
- Coordinated the delivery and setup of audiovisual equipment at various venues.
Education
High School Diploma -
Rockmart High School
Rockmart, GA05.2019
Skills
- Audio-visual integration
- Wireless microphone setup
- Wireless microphone systems
- Signal flow comprehension
- Expert troubleshooting
- AV issue resolution
- Equipment testing
- Technical training
- New technology integration
- Fiber optic cabling experience
- Low-voltage cabling
- Power distribution
- Lighting control
- Rigging skills
- Cable organization
- Rack assembly
- Troubleshooting equipment
- IP networking basics
- Remote support
- Work documentation
- Detail-oriented
- Attentive to detail
- Multitasking Abilities
- Time management
- Organizational skills
- Team leadership experience
- Team collaboration
- Effective communication
- Verbal and written skills
- Active listening
- Problem-solving
- Decision-making
- Analytical thinking
- Sound decision-making skills
- Results-driven
- Safety control
- Reliable and consistent
- Adaptability
- Task prioritization
- Relationship building
- Professionalism
- Relationship building
- Analytical thinking
- Troubleshooting equipment
Certification
- FIRST AID CPR/AED/BBP TRAINING
- 10Hr General Industry Safety & Health (OSHA)
References
Available upon request
Timeline
Lead Audio Visual Technician
ATLAS & ASSOCIATES LLC
10.2019 - Current
High School Diploma -
Rockmart High School