Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Hopkins

Augusta

Summary

Results-driven HubSpot Administrator with extensive experience as an independent contractor, specializing in CRM optimization and data architecture. Expert in workflow automation and lead nurturing, enhancing engagement and conversion rates. Proven ability to align sales and marketing strategies while managing user permissions and onboarding processes, ensuring seamless operations across teams.

Overview

5
5
years of professional experience

Work History

Hubspot Administrator

Alera Group
Hartford
05.2025 - Current
  • As an independent contractor, I led end-to-end HubSpot CRM administration for a national organization, ensuring clean data architecture, and system optimization to support a multi-team sales structure.
  • Designed, implemented, and maintained complex pipelines, workflows, and lead scoring rules tailored to high-volume outreach and multi-touch sales processes.
  • Managed user permissions, custom properties, record deduplication, and contact segmentation for over 20,000 records across multiple business units.
  • Developed dynamic lead nurturing workflows with custom triggers, branching logic, and A/B testing to optimize engagement and conversion rates.
  • Built custom dashboards and reports for executive leadership, marketing, and sales teams, enabling real-time performance tracking.

Technology & Systems Manager

Winners Circle Training
Lancaster
01.2021 - 07.2025
  • Fully owned HubSpot CRM administration for a fast-paced, multi-rep sales organization, ensuring clean data, pipeline accuracy, and a seamless user experience across teams.
  • Managed user roles, permissions, custom properties, and record deduplication for a CRM of over 100,000 contacts.
  • Collaborated with marketing to improve MQL handoff, UTM tracking, and subdomain configuration, boosting deliverability, and minimizing bounce and spam risks.
  • Served as the day-to-day point of contact for the sales team, resolving CRM issues, updating sequences, uploading lists, and maintaining operational flow.
  • Participated in the hiring process by screening candidates, assisting in interviews, and designing onboarding processes for new setters, and closers.
  • Provided strategic input on team workflows, handled backend process improvements, and ensured alignment between sales, marketing, and leadership goals.

Education

Associate of Arts - Business Management

Andrew College
Cuthbert, GA
05-2019

Some College (No Degree) - Computer Science

Augusta University
Augusta, GA

Skills

  • HubSpot CRM administration
  • Data segmentation
  • Workflow optimization
  • Pipeline management
  • Lead nurturing
  • Customer relationship management
  • User permission management
  • Performance tracking
  • Google Sheets and Microsoft Excel
  • Sales and marketing alignment
  • Hiring and onboarding
  • Lead qualification and routing
  • Softwares: Hubspot, Close, Zapier, Slack, Calendly, Zoom Info, Aloware, Monday, Microsoft, Google Workspace

Timeline

Hubspot Administrator

Alera Group
05.2025 - Current

Technology & Systems Manager

Winners Circle Training
01.2021 - 07.2025

Associate of Arts - Business Management

Andrew College

Some College (No Degree) - Computer Science

Augusta University

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Hunter Hopkins