Summary
Overview
Work History
Education
Skills
Accomplishments
- 2022 GHSA 7A Lacrosse State Champion
Timeline
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Hunter Klosterman

Cumming

Summary

Proven in delivering exceptional customer service and optimizing time management. My positive attitude and reliability, coupled with expertise in teamwork, have fostered increased satisfaction and loyalty. Leveraging detailed attention and collaboration skills, I excel in fast-paced environments, ensuring operational excellence and superior service.

Overview

5
5
years of professional experience

Work History

Delivery Driver

DoorDash
12.2022 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered food to customers in a timely and professional manner, ensuring customer satisfaction and repeat business.
  • Managed efficient routes, using GPS and real-time traffic data to optimize delivery times and minimize delays.
  • Provided exceptional customer service by communicating promptly with customers about delivery status and addressing any concerns.
  • Maintained high ratings for punctuality, professionalism, and customer satisfaction, contributing to increased customer retention.

Kona Ice

Phil Johnson
09.2021 - 07.2024
  • Responded to customer requests for products, services, and company information.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Delivered exceptional customer service by greeting customers, taking orders, and providing detailed information on Kona Ice products and offerings.
  • Operated the mobile Kona Ice truck in a professional and friendly manner, ensuring a positive experience for customers of all ages.
  • Maintained a clean and organized work environment, adhering to health and safety standards while preparing and serving shaved ice.
  • Built strong customer relationships by creating a welcoming and enjoyable atmosphere, contributing to repeat business and customer loyalty.
  • Assisted with inventory management and monitoring product levels.

Restaurant Busser

CT Cantina and Taqueria
08.2020 - 01.2021
  • Assisted servers in managing their sections effectively, providing timely water refills and chip service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Trained new staff in bussing and cleaning procedures.
  • Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Education

Bachelor of Science - Entrepreneurship

Lynn University
Boca Raton, FL
05-2026

Skills

  • Positive attitude- Consistently maintain an optimistic outlook and motivate team members during challenging projects
  • Customer service- Effectively manage customer inquiries, ensuring high levels of satisfaction through attentive and personalized support
  • Teamwork and collaboration- Work effectively within diverse team environments, fostering open communication and cooperation to achieve collective goals
  • Attention to detail
  • Time management
  • Dependable and reliable

Accomplishments

    Helped to lead high school team to win the state championship in 2022.

    Dean's List at Anderson University Fall of 2022

- 2022 GHSA 7A Lacrosse State Champion

Helped lead the team to win the state championship in 2022. Directed the defense and properly prepared prior to every game.

Timeline

Delivery Driver

DoorDash
12.2022 - Current

Kona Ice

Phil Johnson
09.2021 - 07.2024

Restaurant Busser

CT Cantina and Taqueria
08.2020 - 01.2021

Bachelor of Science - Entrepreneurship

Lynn University
Hunter Klosterman