Ian Ronfeldt
Newnan
Summary
Dynamic analyst with a proven track record at InterContinental Hotel Group, excelling in project management and process optimization. Spearheaded the transition to Tableau for enhanced data visualization, driving informed decision-making. Recognized for exceptional customer relationship management and strategic support, ensuring operational success across teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Analyst Reporting
InterContinental Hotel Group
07.2022 - Current
- Orchestrates a comprehensive bi-annual assessment of pre-construction hotels, utilizing data-driven insights and discussions to ensure strategic alignment and informed decision-making related to the operational health of the pre-construction pipeline.
- Developed new materials for emerging brands to ensure success from contract signing to opening.
- Effectively facilitated the migration of regional and global business partners to Salesforce reporting and subsequently transitioned the reporting process to Tableau, enhancing data visualization capabilities.
- Enhanced daily operations via creation of new tools in VBA and Salesforce to streamline processes and maximize efficiency.
- Provides strategic support to regional and global partners through accurate reporting and effective dissemination of critical information, enabling informed decision-making and alignment across teams.
Graduate Assistant
Georgia State University - J. Mack Robinson College of Business
08.2021 - 07.2022
- Delivered engaging semester-long lectures on financial literacy, academic success, and civic engagement to a class of 25 freshmen.
- Compiled and analyzed data critical to the re-accreditation process for the Cecil B. Day School of Hospitality.
Shift Supervisor
Starbucks
Sharpsburg
10.2015 - 07.2021
- Contributed to the successful opening & ongoing operations of a new Starbucks.
- Utilized leadership skills to manage teams & achieve strong sales results.
- Actively invested in team development & customer satisfaction and was recognized for exceptional performance with three 'Partner of the Quarter' rewards.
Hunter Hotel Investment Conference
03.2022
- Enhanced attendee experience through efficient registration assistance, clear event information delivery, and proactive support during breakout sessions for speakers, crew, and attendees.
Education
Master of Global Hospitality Management -
Georgia State University, J. Mack Robinson College of Business
Atlanta, GA07.2022
Bachelor of Business Administration - Marketing
Georgia State University, J. Mack Robinson College of Business
Atlanta, GASkills
- Customer relationship management
- Project management
- Process optimization
- Workflow Analysis
- Risk analysis
- Business intelligence
Certification
- Certification in Hotel Industry Analytics (CHIA), 02/01/22
- Certification in Advanced Hospitality and Tourism Analytics (CAHTA), 07/01/22
Timeline
Analyst Reporting
InterContinental Hotel Group
07.2022 - Current
Hunter Hotel Investment Conference
03.2022
Graduate Assistant
Georgia State University - J. Mack Robinson College of Business
08.2021 - 07.2022
Shift Supervisor
Starbucks
10.2015 - 07.2021
Master of Global Hospitality Management -
Georgia State University, J. Mack Robinson College of Business
Bachelor of Business Administration - Marketing
Georgia State University, J. Mack Robinson College of Business