Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ian Ronfeldt

Newnan

Summary

Dynamic analyst with a proven track record at InterContinental Hotel Group, excelling in project management and process optimization. Spearheaded the transition to Tableau for enhanced data visualization, driving informed decision-making. Recognized for exceptional customer relationship management and strategic support, ensuring operational success across teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Analyst Reporting

InterContinental Hotel Group
07.2022 - Current
  • Orchestrates a comprehensive bi-annual assessment of pre-construction hotels, utilizing data-driven insights and discussions to ensure strategic alignment and informed decision-making related to the operational health of the pre-construction pipeline.
  • Developed new materials for emerging brands to ensure success from contract signing to opening.
  • Effectively facilitated the migration of regional and global business partners to Salesforce reporting and subsequently transitioned the reporting process to Tableau, enhancing data visualization capabilities.
  • Enhanced daily operations via creation of new tools in VBA and Salesforce to streamline processes and maximize efficiency.
  • Provides strategic support to regional and global partners through accurate reporting and effective dissemination of critical information, enabling informed decision-making and alignment across teams.

Graduate Assistant

Georgia State University - J. Mack Robinson College of Business
08.2021 - 07.2022
  • Delivered engaging semester-long lectures on financial literacy, academic success, and civic engagement to a class of 25 freshmen.
  • Compiled and analyzed data critical to the re-accreditation process for the Cecil B. Day School of Hospitality.

Shift Supervisor

Starbucks
Sharpsburg
10.2015 - 07.2021
  • Contributed to the successful opening & ongoing operations of a new Starbucks.
  • Utilized leadership skills to manage teams & achieve strong sales results.
  • Actively invested in team development & customer satisfaction and was recognized for exceptional performance with three 'Partner of the Quarter' rewards.

Hunter Hotel Investment Conference
03.2022
  • Enhanced attendee experience through efficient registration assistance, clear event information delivery, and proactive support during breakout sessions for speakers, crew, and attendees.

Education

Master of Global Hospitality Management -

Georgia State University, J. Mack Robinson College of Business
Atlanta, GA
07.2022

Bachelor of Business Administration - Marketing

Georgia State University, J. Mack Robinson College of Business
Atlanta, GA

Skills

  • Customer relationship management
  • Project management
  • Process optimization
  • Workflow Analysis
  • Risk analysis
  • Business intelligence

Certification

  • Certification in Hotel Industry Analytics (CHIA), 02/01/22
  • Certification in Advanced Hospitality and Tourism Analytics (CAHTA), 07/01/22

Timeline

Analyst Reporting

InterContinental Hotel Group
07.2022 - Current

Hunter Hotel Investment Conference
03.2022

Graduate Assistant

Georgia State University - J. Mack Robinson College of Business
08.2021 - 07.2022

Shift Supervisor

Starbucks
10.2015 - 07.2021

Master of Global Hospitality Management -

Georgia State University, J. Mack Robinson College of Business

Bachelor of Business Administration - Marketing

Georgia State University, J. Mack Robinson College of Business

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Ian Ronfeldt