Ian Works
Atlanta
Summary
Diligent college student with 5+ years of work experience and a proven knowledge of customer communications and meeting planning. Aiming to leverage my abilities to successfully fill this role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Staff Member
Le Fais Do Do
Atlanta
05.2022 - Current
- Cultivated relationships with guests to enhance overall satisfaction.
- Created decorative displays, enhancing visualization of celebratory themes for guests.
- Arranged furniture and equipment to facilitate event activities.
- Ensured costumes and props were clean and ready for use.
- Navigated and performed throughout large crowds.
- Fostered teamwork and quality service through effective communication with departments.
Owner/Operator
Pressure Washing Services
Atlanta
06.2021 - Current
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Interpreted business goals and requirements for technical solutions.
- Partnered with stakeholders and developed strong working relationships.
- Created and nurtured relationships with referrers, influencers, and partners to promote strategic goals.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
Event Assistant
AV Gourmet
Atlanta
05.2024 - 10.2024
- Assisted in planning and coordinating events for clients and partners.
- Set up venues, ensuring all equipment was ready for events.
- Managed registration processes, welcoming guests at various functions.
- Collaborated with vendors to secure catering and logistics for events.
- Supported event staff by providing on-site assistance during activities.
- Maintained inventory of supplies and equipment used for events.
- Communicated effectively with team members to ensure smooth operations.
- Handled post-event follow-ups and feedback collection from attendees.
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Provided customer service assistance before, during, and after events.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
Cashier
Publix
Atlanta
06.2023 - 08.2023
- Processed customer transactions efficiently at the checkout counter.
- Handled cash, credit, and debit payments accurately and securely.
- Assisted customers with product inquiries and provided excellent service.
- Trained new cashiers on policies and procedures to ensure compliance.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Kitchen Staff Member
Chick-fil-A
Atlanta
01.2022 - 05.2022
- Prepared food items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted team members during peak service hours to ensure timely meal delivery.
- Operated kitchen equipment safely, including fryers, grills, and ovens.
- Followed food safety regulations to prevent contamination and ensure quality.
- Stocked supplies and ingredients to support daily kitchen operations efficiently.
- Collaborated with staff to create a positive dining experience for customers.
- Trained new employees on kitchen procedures and safety protocols effectively.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Maintained cleanliness of work areas throughout shift.
Education
Criminal Justice - Criminal Justice
University of Georgia
GA05-2027
High School Diploma -
NORTH ATLANTA HIGH SCHOOL
Atlanta, GA05-2023
Skills
- Event coordination
- Customer service
- Team collaboration
- Problem solving
- Communication skills
- Relationship building
- Data analysis
- Food and beverage handling
- Facilities preparation
- Food and beverage experience
- Event planning
- Event setup and breakdown
- Food and beverage background
Certification
- Microsoft Office Specialist (Word 2016)
- Microsoft Office Specialist (Excel 2019)
- American Red Cross Lifeguard Certification
References
References available upon request
Awards
Georgia FBLA Business Achievement Award
Timeline
Event Assistant
AV Gourmet
05.2024 - 10.2024
Cashier
Publix
06.2023 - 08.2023
Event Staff Member
Le Fais Do Do
05.2022 - Current
Kitchen Staff Member
Chick-fil-A
01.2022 - 05.2022
Owner/Operator
Pressure Washing Services
06.2021 - Current
Criminal Justice - Criminal Justice
University of Georgia
High School Diploma -
NORTH ATLANTA HIGH SCHOOL