Ibshatu seisay
Hiram
Summary
I have experience supporting individuals through behavioral, social, and emotional development in client-centered environments, along with leadership experience overseeing daily operations and delivering high quality customer service in fast-paced settings. Demonstrated expertise in behavioral observation, communication, documentation, crisis de-escalation,problem-solving, and collaborating with individuals, families, and multidisciplinary teams while maintaining professionalism. I earned a Bachelor of Science in Psychology from Clark Atlanta University and am currently pursuing a Master of Science in Clinical Mental Health Counseling. My professional interests include behavioral health, mental health, psychological assessment, and interventions that promote emotional well-being and improve outcomes for diverse populations.
Overview
4
4
years of professional experience
Work History
Co- Teacher
Seeds Of Excellence Christian Academy
Austell
05.2024 - Current
- Supported the social, emotional, cognitive, and behavioral development of 15 preschool-aged children.
- Observed and documented children's developmental progress and behavioral needs to provide individualized support.
- Implemented positive behavior management strategies to promote emotional regulation and healthy social interactions.
- Collaborated with families to communicate developmental progress, behavioral observations, and daily well-being.
Lead Supervisor
CVS
Atlanta
05.2022 - 05.2024
- Directed daily store operations while delivering compassionate customer support and resolving concerns through effective communication.
- Supervised and trained team members, fostering collaboration and maintaining a positive work environment.
- Managed confidential customer information, handling sensitive situations with discretion.
- Demonstrated strong problem-solving, multitasking, and decision-making skills in high-pressure environments.
Education
Master of Science - Clinical Mental Health
Agnes Scott College
Atlanta, GA05-2028
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA05-2026
Core Competencies
- Patient/ Client Support
- Research & Data Collection
- Documentation & Record Management
- Problem Solving
Technical Skills
- Microsoft Office Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace
Voluntary Work Experience
Bessemer Grange Primary School
London, England
- Assisted teachers in supporting students' academic, social, and emotional development in a classroom setting.
- Built positive relationships with students by providing individualized guidance and encouragement.
- Observed student behavior and learning progress to support classroom engagement and developmental needs.
Timeline
Co- Teacher
Seeds Of Excellence Christian Academy
05.2024 - Current
Lead Supervisor
CVS
05.2022 - 05.2024
Master of Science - Clinical Mental Health
Agnes Scott College
Bachelor of Arts - Psychology
Clark Atlanta University