Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Idamis Rivera

Philadelphia

Summary

Compassionate and dependable professional with experience providing direct care, behavioral support, and supervision to children and individuals with diverse needs. Skilled in communication, conflict resolution, and creating safe, supportive environments in fast-paced settings. Strong ability to build positive relationships, remain calm under pressure, and support individuals through emotional and behavioral challenges. Seeking an opportunity to contribute to a juvenile detention or youth counseling team focused on guidance, structure, and rehabilitation.

Overview

12
12
years of professional experience

Work History

PCA

US MEDICAL STAFFING
Philadelphia, PA
12.2021 - Current

Provided direct support and supervision to children in a school setting, including students with disabilities, developmental delays, and medical needs. Assisted with daily routines, personal care, and behavioral support while promoting a safe, structured, and supportive environment. Offered emotional support and positive guidance to help students develop independence, social skills, and confidence.

Customer Service

Lufthansa Airlines
Philadelphia International Airport
10.2019 - 03.2021

Provided professional and courteous assistance to airline passengers in a fast-paced airport environment. Assisted with check-in procedures, distributed boarding passes, and ensured passengers boarded aircraft safely and efficiently. Demonstrated strong communication, problem-solving, and interpersonal skills while delivering quality customer service and maintaining professionalism under pressure.

Aircraft Sanitation Cleaner

ABM Janitorial Services
Philadelphia, PA
01.2015 - 10.2019

Performed detailed cleaning and sanitation of commercial and private aircraft interiors and exteriors in compliance with Federal Aviation Administration (FAA) standards. Conducted inspections to ensure safety, cleanliness, and readiness of passenger cabins and cockpit areas. Demonstrated strong attention to detail, time management, and the ability to work efficiently in fast-paced, high-security environments.

Home Care Aide

Addus Home Health Care
Philadelphia, PA
08.2014 - 12.2014

Monitored and supported patients’ physical, emotional, and mental well-being while assisting with activities of daily living, including bathing, dressing, grooming, and personal hygiene. Provided compassionate care and household assistance such as meal preparation, shopping, housekeeping, and maintaining a safe and supportive environment. Demonstrated patience, communication, and caregiving skills while working with individuals with varying needs.

Education

CNA Job training -

Philadelphia Job Corps
Philadelphia, PA
2015

High School Diploma -

Penn Foster High School
Philadelphia, PA
2014

Skills

  • Bi-Lingual: English/Spanish
  • Computer Skills: Intermediate Knowledge (Word, Excel, Publisher and PowerPoint)
  • CPR/AED/ First Aid Certified
  • Behavioral management
  • Emotional support
  • Personal hygiene assistance
  • Patient documentation
  • Support services
  • Behavior redirection

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

PCA

US MEDICAL STAFFING
12.2021 - Current

Customer Service

Lufthansa Airlines
10.2019 - 03.2021

Aircraft Sanitation Cleaner

ABM Janitorial Services
01.2015 - 10.2019

Home Care Aide

Addus Home Health Care
08.2014 - 12.2014

CNA Job training -

Philadelphia Job Corps

High School Diploma -

Penn Foster High School
Idamis Rivera