Idia Parson
Columbus
Summary
Attentive Soldier with 6 years supporting service members engaged in ground combat missions. Clear and informative when communicating with other personnel for successful missions.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
16
16
years of professional experience
1
1
Certification
Work History
FC Associate/ MEA Step /Safety Patrol
Amazon
09.2021 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept work areas neat, clean and free from debris.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Executes excellent sales floor merchandising and selling.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Regularly exceeded daily sales and product add-on quotas.
Cashier/Hostess
The Juicy Crab
06.2021 - 09.2021
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Planned and executed 300-guest parties by organizing menus, spaces and special requests.
- Planned and executed 20-guest parties by organizing menus, spaces and special requests.
- Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for all patrons.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by 100%.
- Assessed large restaurant and lounge according to state and federal cleanliness standards.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Answered customer questions about hours, seating and menu information.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Helped customers complete purchases, locate items and join reward programs.
92A Automated Warehouse Logistic
United States Army
07.2013 - 08.2014
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Wrapped pallets in shrink wrap prior to loading
- Operated company vehicles and heavy equipment with focus on safety and risk management
- Loaded, unloaded and moved material to and from storage and production areas
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Sams E to update system
- Completed over 50 customer orders each day in warehouse setting
42 a Human Resource
United State Army
07.2010 - 06.2013
- Offered friendly and efficient service to all customers, handled challenging situations with ease
- Managed team of 5 employees, overseeing hiring, training, and professional growth of employees
- Maintained energy and enthusiasm in fast-paced environment
- Prepared an variety of different written communications, reports and documents to ensure smooth operations
- Developed team communications and information for meetings
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Carried out day-day-day duties accurately and efficiently
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
42 a Human Resource
United States Army Reserve
10.2008 - 04.2010
- Used Microsoft Word and other software tools to create documents and other communications
- Carried out day-day-day duties accurately and efficiently
- Developed team communications and information for meetings
- Supervised work of contracted employees to keep on task for timely completion
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Managed team of 100 employees, overseeing hiring, training, and professional growth of employees
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Worked flexible hours; night, weekend, and holiday shifts
- Proved successful working within tight deadlines and fast-paced atmosphere
Education
Bachelor of Science - Automated Warehouse Logistics
Global Combat Support System-Army (GCSS-Army
Fort Lee, VA06.2009
Associate of Science - Human Resources Training
Adjuant General School of The Army (AGS)
Fort Jackson04.2008
Skills
- Inventory management
- Customer Relations
- Time management skills
- Basic math skills
- Written and verbal communication
- Program Development and Management
- Exercise Program Design
- Teaching
- Exercise Programs
- Group Fitness
- Health and wellness
- Passion for fitness
- Knowledge of human anatomy
- First Aid and CPR
- Leadership
- Computer proficiency
Certification
- Certified Personal Fitness Trainer, Honeyfit - 1 year
Timeline
FC Associate/ MEA Step /Safety Patrol
Amazon
09.2021 - Current
Cashier/Hostess
The Juicy Crab
06.2021 - 09.2021
92A Automated Warehouse Logistic
United States Army
07.2013 - 08.2014
42 a Human Resource
United State Army
07.2010 - 06.2013
42 a Human Resource
United States Army Reserve
10.2008 - 04.2010
Bachelor of Science - Automated Warehouse Logistics
Global Combat Support System-Army (GCSS-Army
Associate of Science - Human Resources Training
Adjuant General School of The Army (AGS)
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