Resourceful Claims professional promoting over 8 1/2 years years of expertise assessing coverage and overseeing claims review. Leverages well-developed communication skills to deliver information to policyholders. Detail-oriented with strong organizational skills. Ability to handle multiple projects with a high degree of accurancy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Claims Adjuster, Automobile and Casualty
GEICO, Government Employees Insurance
04.2015 - Current
Reduced claim processing time by streamlining documentation and communication procedures.
Enhanced customer satisfaction with thorough investigation of claims and timely resolution.
Managed automobile and casualty claims, ensuring accurate assessment and fair settlements.
Collaborated with legal teams to defend against fraudulent claims, protecting company interests.
Examined claims forms and other records to determine insurance coverage.
Mitigated risks and increased profitability with well- developed strategies for reducing future claims and cost .
Reviewed medical treatment records to determine the extent of liability.
Successful negotiated injury claims within allowable limits .
Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Licensed Realtor
National Association Of REALTORS
02.2023 - 08.2023
Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
Communicated with clients to understand property needs and preferences.
Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
Head Cake Decorator
Walmart
05.2009 - 04.2015
Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
Mentored junior decorators in advanced techniques, fostering a supportive learning environment for continuous skill development.
Streamlined the cake ordering process, improving communication between sales staff and decorators for accurate order fulfillment.
Cashier
McDonald's
05.2007 - 05.2009
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Tallied cash drawer at beginning and end of each work shift.
Education
High School Diploma -
Rutland High School
Macon, GA
05.2009
Skills
Decision Making
Organizational Skills
Adaptability
Attention to Detail
Active Listening
Multitasking Abilities
Coverage Verification
Fraud Detection
Claim Resolution
Claims Processing
Settlement Negotiations
Records Review
Customer Service and Support
Certification
AIA- Accredited Insurance Adjuster :
(States Included KY, LA , and GA )
Timeline
Licensed Realtor
National Association Of REALTORS
02.2023 - 08.2023
Claims Adjuster, Automobile and Casualty
GEICO, Government Employees Insurance
04.2015 - Current
Head Cake Decorator
Walmart
05.2009 - 04.2015
Cashier
McDonald's
05.2007 - 05.2009
High School Diploma -
Rutland High School
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