Iesha Washington
SAVANNAH,GA
Summary
My goal is to secure a position where my abilities, strengths, and achievements can be used for advancement in a growing industry. Utilizing my experience in leadership and child care professionalism to establish a nurturing, high-quality childcare center, emphasizing strong parent communication, curriculum development, and a commitment to achieving accreditation standards while providing a safe and stimulating environment for children.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
Shaw Industries
01.2015 - Current
- Powered Industrial Truck driver-Moving pallets, salvage boxes through production areas
- First Responder-Certified in first aid and CPR
- Actively participate in Targeted Team Meetings
- Attend monthly safety training and participate in the safety improvement process
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Managed timely and effective replacement of damaged or missing products.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
DSP Direct Support Professional
Southern Choices
03.2010 - 08.2015
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Transported clients to medical and dental appointments to provide support.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Provided compassionate and patient-focused care to cultivate well-being.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
Education
Portal Middle High
01.2010
Skills
- Critical thinking
- Lead Staff Training
- Emotional intelligence
- Years of Record Management
- Great Office Management
- Years of Customer Service skills
- CPR/First Aid Certification
- Knowledge of disabilities and support techniques
- Prioritize tasks and set goals
- Product and service solutions
- Administrative Support
- Accommodate clients' shifting needs
Timeline
Warehouse Lead
Shaw Industries
01.2015 - Current
DSP Direct Support Professional
Southern Choices
03.2010 - 08.2015
Portal Middle High
Similar Profiles
Tiffany BurganTiffany Burgan
Warping Operator/Creeler/ Production Coordinator at Shaw IndustriesWarping Operator/Creeler/ Production Coordinator at Shaw Industries
Maggie NashMaggie Nash
Total Rewards Intern at Shaw IndustriesTotal Rewards Intern at Shaw Industries
Rocky CetrangoloRocky Cetrangolo
Territory Sales Manager - Philadelphia Commercial at Shaw IndustriesTerritory Sales Manager - Philadelphia Commercial at Shaw Industries