Imani Jones
McDonough
Summary
Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Kennesaw State University
Kennesaw
05.2025 - Current
- Scheduled appointments and maintained calendars for office personnel.
- Provided information about services offered to clients and guests.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Sustainability Supervisor
Live Nation
Atlanta
06.2024 - 12.2025
- Collaborated with cross-functional teams to integrate sustainable practices into projects.
- Monitored compliance with environmental regulations and industry standards regularly.
- Collaborated with other departments to ensure sustainability goals are met.
- Drafted policies and procedures related to green operations.
- Evaluated existing processes and procedures for their environmental impact.
Boutique Sales Associate
Skyeleganz
Mcdonough
02.2022 - 12.2023
- Managed online orders through an e-commerce platform.
- Audit inventory for Restocking
- Take pictures to post listings on selling platform
- Resolved customer complaints regarding orders placed through e-commerce channels.
- Created product listings on Poshmark, eBay and other e-commerce platforms.
- Optimized product listings on e-commerce websites using SEO best practices.
- Develop and Implement Marketing Strategies to increase sales
- Perform extraordinary Customer Service
Life Insurance Sales Representative
PHP Life Insurance Company
Mcdonough
03.2021 - 07.2022
- Conducted research on potential customers and identified target markets.
- Developed sales strategies to increase customer base and maximize profits.
- Created detailed presentations for prospective clients outlining the benefits of life insurance policies.
- Maintained accurate records of client contact information and policy details.
- Provided customer service support, including responding to inquiries, resolving complaints, and providing product advice.
Education
Bachelor of Arts - Psychology
Kennesaw State University
Kennesaw, GA05-2025
Life Insurance Lincense - Insurance
PHP Life Insurance
Online09-2022
High School Diploma -
Ola High School
McDonough, GA05-2021
Skills
- Trend Identification
- Upselling strategies
- Office maintenance
- Relationship Building
- Sustainability practices
- Team collaboration
- Returns and exchanges
- Inventory Management
- Meeting facilitation
- Customer Service
- Problem-solving abilities
- Time Management
- Decision-Making
- Goal Setting
- MS Office
- Professional Demeanor
- Computer Skills
- Strategic Planning
- Interpersonal Skills
- Self Motivation
- Task Prioritization
- Active Listening
- Problem Resolution
- Excellent Communication
- Positive Attitude
- Multitasking
- Organizational Skills
- Reliability
Affiliations
- Community Club
- Colorguard
- K Pop Club
- Film Club
- Gardnening Club
- Black Students in Psychology Club
Accomplishments
- Elementary School Honor Roll
- Middle School Honor Roll
- High School Honor Roll
- Deans List 2021-current
- President's List 2021-current
- Best Makeup Award for short film
Certification
- PHP Life Insurance License
Education and Training
Kennesaw State University Bachelor's of Science
References
References available upon request.
Timeline
Receptionist
Kennesaw State University
05.2025 - Current
Sustainability Supervisor
Live Nation
06.2024 - 12.2025
Boutique Sales Associate
Skyeleganz
02.2022 - 12.2023
Life Insurance Sales Representative
PHP Life Insurance Company
03.2021 - 07.2022
Bachelor of Arts - Psychology
Kennesaw State University
Life Insurance Lincense - Insurance
PHP Life Insurance
High School Diploma -
Ola High School