Imanyi Sanders
Augusta
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Coaching Staff Member
Augusta Cheer Academy
Evans
05.2022 - Current
- Developed training programs for cheerleading techniques and skills enhancement.
- Lead practice sessions, ensuring proper technique and safety during routines.
- Mentored junior coaches, sharing best practices and coaching strategies.
- Communicate with parents daily on completions, organizing practices, and ensuring parents are aware of progress
- Keep files together on teams, athletes, and choreographers
- Ensure junior staff members know what classes they have, takes roll, and clock in and out on time
Receptionist
Touch Up LLC
Augusta
12.2022 - 08.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Receptionist
Keller Williams
Augusta
03.2022 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Server Assistant
Longhorns Steakhouse
Augusta
01.2021 - 03.2022
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Checked in with customers throughout their meal to ensure satisfaction.
- Resolved customer complaints swiftly and professionally when needed.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Education
Greenbrier High School
Evans, GA05.2022
Skills
- Scheduling
- Administrative Support
- Technical Support
- Office Management
- Business Correspondence
- Multitasking and Prioritization
- Tech-Savvy
- Sorting and Labeling
- Time Management
- Multi-Line Telephone Systems
- Certified Microsoft Office Specialist
- Data Entry
- File Management
Timeline
Receptionist
Touch Up LLC
12.2022 - 08.2023
Coaching Staff Member
Augusta Cheer Academy
05.2022 - Current
Receptionist
Keller Williams
03.2022 - 07.2023
Server Assistant
Longhorns Steakhouse
01.2021 - 03.2022
Greenbrier High School