Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

India Phillips

Decatur

Summary

Dynamic General Merchandise Team Leader at Target with a proven track record in merchandise planning and performance analysis. Enhanced sales through innovative promotional strategies and optimized store layout, fostering teamwork and collaboration. Recognized for exceptional communication skills and a commitment to driving customer satisfaction while achieving financial targets.

I am a results-driven retail professional with strong background in merchandise management and team leadership. Adept at streamlining operations and optimizing inventory to drive sales and enhance customer satisfaction. Known for fostering collaborative environment and adapting to changing needs while maintaining high standards. Proficient in visual merchandising, inventory control, and team development.

Overview

8
8
years of professional experience

Work History

General Merchandise Team Leader

Target
06.2023 - Current
  • Increased merchandise sales by implementing innovative visual displays and product placement strategies.
  • Analyzed market trends and customer preferences to inform data-driven decision-making in merchandise selection and presentation strategies.
  • Facilitated strong relationships with external stakeholders such as suppliers, maintaining open lines of communication and addressing any concerns promptly.
  • Enhanced employee engagement through regular feedback sessions, fostering a positive work environment focused on continuous improvement.
  • Optimized merchandise turnover by consistently evaluating product performance metrics and adjusting inventory levels accordingly.
  • Implemented loss prevention strategies, contributing to reduced shrinkage rates within the department.
  • Contributed to higher overall store ratings through exceptional leadership of the merchandise team.
  • Spearheaded successful cross-merchandising initiatives to boost product exposure and drive sales growth.
  • Oversaw the timely execution of promotional events, ensuring accurate pricing and signage for all featured products.
  • Managed budget allocations effectively, optimizing resource utilization while meeting financial targets.
  • Improved store layout for enhanced customer experience and increased foot traffic.
  • Implemented a comprehensive training program for new hires, equipping them with the necessary skills and knowledge to excel in their roles as Merchandise Team Members.
  • Coached and mentored team members, enhancing their skills in merchandising techniques and customer service excellence.
  • Managed inventory control, ensuring appropriate stock levels and minimizing shrinkage through regular audits.
  • Developed comprehensive seasonal merchandise plans with a focus on maximizing revenue opportunities.
  • Collaborated with vendors to secure advantageous terms and conditions for product procurement, driving cost savings for the business.
  • Managed and maintained purchase orders and invoices.

General Merchandise Team Member

Target
10.2018 - 06.2023
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Enhanced store sales by maintaining up-to-date knowledge on product features and promotions.
  • Maintained a clean sales floor by adhering to sanitation protocols ensuring a safe shopping experience for customers.
  • Supported event planning efforts with timely setup, teardown, and promotional materials distribution for successful outcomes.
  • Adhered to company policies regarding pricing, signage placement, and markdowns for consistent presentation standards across the store.
  • Fostered a collaborative work environment by mentoring new team members while demonstrating best practices in merchandising techniques.
  • Managed returns processing efficiently to minimize financial loss from damaged or unsellable items.
  • Assisted in loss prevention efforts through vigilant monitoring of the sales floor and proper handling of merchandise.
  • Conducted periodic audits to maintain inventory accuracy, reducing discrepancies and stockouts.
  • Promoted a positive shopping experience with excellent customer service, addressing concerns promptly and professionally.

Paint Department Associate

Lowes
01.2017 - 02.2020
  • Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
  • Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Optimized display layouts for enhanced visual appeal while simultaneously improving ease of access for customers.
  • Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.

Education

High School Diploma -

Columbia High School
Decatur, GA
05-2016

Skills

  • Store layout
  • Merchandise planning
  • Performance analysis
  • Promotional strategies
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved team member performance which led to better work performance .
  • Supervised team of 15 staff members.
  • Achieved green metrics by completing backroom accuracy audits with accuracy and efficiency.
  • Collaborated with a team of 4 in the development of seasonal merchandise resets..

Interests

  • Knitting and Crocheting
  • Food Tourism
  • Historical Exploration
  • Road Trips
  • Engaging in food photography and sharing culinary creations on social media
  • Baking
  • Enjoy participating in hiking for overall physical and mental well-being
  • Gardening
  • Avid Reader

Timeline

General Merchandise Team Leader

Target
06.2023 - Current

General Merchandise Team Member

Target
10.2018 - 06.2023

Paint Department Associate

Lowes
01.2017 - 02.2020

High School Diploma -

Columbia High School

Similar Profiles

CREATE PROFILE
India Phillips