Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Mosley

Austell

Summary

Dynamic Operations Manager with a proven track record at SYCS Trucking Company, excelling in performance reporting and employee relations. Spearheaded initiatives that enhanced communication and customer satisfaction, while ensuring health and safety compliance. Adept at conflict resolution and project management, fostering a positive work environment and driving operational success.

Overview

7
7
years of professional experience

Work History

Operations Manager

SYCS Trucking Company
06.2024 - 07.2025
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and implemented strategies to maximize customer satisfaction.

Education Coach

Primrose Private School
09.2022 - 06.2024
  • Supported students in educational planning and progress from enrollment to graduation.
  • Arranged student engagements with faculty to meet needs for deeper academic support.
  • Collaborated with parents and teachers to help students reach potential.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Developed and implemented individualized academic plans for students.

Supported staff with implementing the curriculum.

Preschool Lead Teacher

Primrose Schools
05.2018 - 03.2022
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Education

Business Administration/ Marketing

Benedict College
Columbia, SC
05-2004

Skills

  • Production
  • Marketing
  • Health and safety compliance
  • Performance reporting
  • Incidents management
  • Customer relationship management (CRM)
  • Project management abilities
  • Employee relations and conflict resolution

Timeline

Operations Manager

SYCS Trucking Company
06.2024 - 07.2025

Education Coach

Primrose Private School
09.2022 - 06.2024

Preschool Lead Teacher

Primrose Schools
05.2018 - 03.2022

Business Administration/ Marketing

Benedict College
India Mosley