Ironnesha Mobuary

Cleaning and Sanitizing
Dusting, vacuuming, mopping floors, cleaning windows, and sanitizing surfaces.

Laundry
Washing, drying, and folding linens.

Making Beds
Changing bed linens and making beds.

Bathroom Maintenance Cleaning and disinfecting bathrooms, including toilets, sinks, showers, and tubs.

Trash Removal
Emptying trash bins and disposing of waste.

Organizing
Ensuring rooms and other living spaces were in an orderly fashion.

Restocking Supplies Replenishing household supplies like toilet paper, soap, and towels.

Duties varied based on the specific needs and preferences of the employer.

Planning efficient routes to ensure timely deliveries. Adhering to company policies and procedures.

Ensuring packages are handled with care.
Maintaining accurate delivery logs and ensuring customers signatures.

Greeting customers, Answering multiple phone lines, answering questions, and providing excellent service.

Handling customer complaints or issues promptly and professionally, escalating when necessary. Ensuring orders are complete and accurate before delivery.

Keeping customers informed about delivery times and any delays. Understanding the products being delivered to answer any customer queries effectively.

Gathering customer feedback and recording in the system for service improvement. Completing necessary paperwork and documentation related to deliveries and customer interactions.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Checked and verified photo identification prior to granting facility access.

Reported suspicious activities and persons to law enforcement.

Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Patrolling and monitoring activities on the company’s premises regularly to discourage criminals

Ensured the environment was safe and secure.
reported daily activities and any incidents that may have occurred to management.

Answering incoming calls, emails, and messages from customers. Providing accurate information about products, services, and policies. Greeting and assisting customers in person, if applicable.

Handling customer complaints and inquiries ensuring customer satisfaction. Escalating complex issues to supervisors or relevant departments when necessary.

Assisting customers with placing orders and processing payments. Managing returns, exchanges, and refunds. Tracking orders and providing customers with updates on their order status.

Maintaining accurate records of customer interactions, transactions, and inquiries. Preparing reports on customer feedback,recurring issues, and overall satisfaction. Documenting resolutions and follow-up actions.

Staying informed about products, services, promotions, and policies. Providing recommendations and information to customers based on their needs. Continuously updating knowledge through training and resources provided by the company.

Assisting customers with basic technical issues related to products or services. Guiding customers through troubleshooting steps. Collaborating with technical support teams for advanced issues.

*Updating customer information in the systems. Managing schedules and appointments, if required. Performing other clerical duties as needed.

Scheduling and confirming appointments with clients, patients, or customers. Rescheduling appointments as needed and managing cancellations.

Updating calendars for individuals or departments. Monitoring and adjusting schedules.

Handling inquiries related to scheduling via phone, email, or in-person. Providing information about services, policies, and procedures.

Maintaining accurate records of appointments, including dates, times, and client details. Documenting any changes, cancellations, or special requests.

Working closely with team members to ensure smooth workflow and efficient scheduling. Assisting with other departments.

Providing exceptional customer service. Ensuring a positive experience by being courteous and helpful. Assisting with other administrative tasks as needed, such as data entry, filing, and maintaining office supplies.