Dedicated Lumber Yard Operations Associate with expertise in customer service, inventory management, and quality assurance. Proven track record in managing order processing and supporting sales to enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Lumber Yard Operations Associate
Bankston Lumber
Barnesville
08.2019 - Current
Pulled and prepared lumber and building-material orders with high accuracy to support contractor and retail customer needs.
Received, inspected, and stocked incoming inventory, ensuring correct counts and proper material handling.
Performed quality control checks on pulled lumber and material orders, verifying counts and accuracy to ensure quality before final approval for shipment.
Oversaw special order windows and doors receiving process, ensuring timely and accurate fulfillment for two years.
Collaborated with sales, yard, and dispatch teams to ensure smooth daily operations and timely customer service.
Managed high volume of phone calls, providing quotes, checking stock availability, and recommending products to enhance customer experience.
Supporting dispatch operations by helping schedule deliveries, routing drivers, and resolving delivery issues when filling in for the dispatch manager.
Inspected returned items for damage before issuing credits or exchanges.
Assisted customers at the sales counter by answering product questions, creating orders, and processing transactions.
Education
Some College (No Degree) - Business Administration
Gordon State College
Barnesville, GA
05-2026
Skills
Inventory management
Order processing
Quality assurance
Sales support
Customer service
Team collaboration
Affiliations
Regular volunteer at the Lamar County Animal Shelter
Volunteer for 2026 Barnesville Great Day of Service
Timeline
Lumber Yard Operations Associate
Bankston Lumber
08.2019 - Current
Some College (No Degree) - Business Administration