Isaac Hague
Sandy Springs
Summary
Account Manager with more than 10 years of sales experience seeking to transition back into a Channel Manager role. Looking to leverage extensive experience organizing and setting up events throughout the Central US territory, accomplishing channel sales objectives by building/maintaining strong relationships, and developing/executing channel marketing campaigns to drive revenue. Well-prepared to drive partner business, develop measurable goals, and achieve quarterly/annual revenue targets. Dedicated leader with outstanding communication skills and a track record of success increasing channel/sales revenue, building and maintaining relationships, and securing customer loyalty.
Overview
7
7
years of professional experience
Work History
Account Manager
Aptean
03.2024 - Current
- Manage portfolio of 178 small to medium sized customer accounts
- Perform the entire sales process from prospecting, to the initial discovery, through the demo and pricing process that concludes with the fulfillment of the purchase order
- Create and execute sales strategies including promoting products, offering specials and discounts, and creating customer loyalty programs to exceed sales metrics
- Manage the relationship between customers, support, and renewals to ensure that their experience is beyond satisfactory
- Monthly forecast calls with Senior Leadership to discuss my business and the numbers surrounding my quarterly projections
Account Manager, SMB
VEEAM
01.2023 - 01.2024
- Perform the full life cycle of new business development for SMB clients throughout the Midwest US
- Manage a personal portfolio of up to 70 opportunities that generated more than $650K in annual revenue
- Perform discovery calls to uncover pain points, conducted needs analysis, and established goals/timelines
- Educate and coach partners on how best to position Veeam solutions to various IT personas
- Coordinate and moderate product demos which consists of an in depth 30-60-minute presentation; kicked off meeting and directed the conversation toward areas of alignment
- Perform monthly forecast on a weekly basis and send to leadership; analyzed pipeline and determine worst case, commit, and best-case projections
- Prospect, cold call, schedule meetings, perform client needs assessments, utilize consultative sales techniques, overcome objections, negotiate NSQs, close sales, and account management
- Sell to Chief Technology Officers, Directors of IT, IT Managers, Systems Engineers & Systems Administrators
- Leverage and maximize relationships between Partner Managers and Partners within the territory
- Build relationships with potential prospects to develop and close sales opportunities across Veeam Channel segments and Partner community
Partner Manager, Corporate Resellers
VEEAM
01.2022 - 01.2023
- Sold through Channel Partner ecosystems into various accounts including Commercial, SMB, Enterprise, and SLED (State, Local Government & Education)
- Created sales and marketing campaigns to help grow business with strategic partners
- Enabled partners on products, partner programs, and internal Veeam updates
- Drove a strategic GTM plan to facilitate new customer and cross-portfolio adoption, highlighting both Veeam and our partner's business and technology innovation
- Constructed impactful relationships across executive leadership and customer-facing teams to facilitate mutual growth while expanding the partnership
- Traveled to various events to ensure Veeam is top of mind and conduct account mappings to showcase ROI
- Collaborated with Veeam inside/field sales team and partners and sell the company's products and services within an assigned territory; execute territory plan(s) for territory growth, enablement and alignment, and engagement plan with partner ecosystem
- Partnered with Veeam Territory Managers, Inside Account Managers and Channel partners in closing all deals within the territory by EOM/EOQ
Channel Developer
VEEAM
01.2021 - 01.2022
- Positioned Veeam benefits for partners and gathered partner account profiles
- Drove ProPartner Portal & Partner University adoption by partners
- Recruited partner companies qualified by ISA team or found in alliance partners/distributor databases
- Discovered partner's pipeline and kept it updated from partner side
- Kept partners up to date on Veeam news and promos, checked compliance with ProPartner Program requirements and drove upgrade to next partner level
- Provided support to partners including help with licensing and technical issues related to Veeam products
Project Manager
ALLCOMM WIRELESS
01.2018 - 01.2021
- Managed discovery, budgetary, sales, and operations process to ensure that projects were completed on time
- Worked with tech teams to ensure encryptions were provided and properly installed, as well as programmed and delivered encrypted equipment myself
- Installed and programmed operational systems in government vehicles and provided encrypted communication support to the same entities
- Worked directly with the IT Department of numerous government entities and managed the book of business containing 135 accounts
Education
Marketing Management
Troy University
Troy, ALHigh School Diploma -
Jemison High School
05-2008
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Sales development
- Project management
- Strategic account planning
- Contract negotiation
- Revenue growth
- Sales forecasting
Timeline
Account Manager
Aptean
03.2024 - Current
Account Manager, SMB
VEEAM
01.2023 - 01.2024
Partner Manager, Corporate Resellers
VEEAM
01.2022 - 01.2023
Channel Developer
VEEAM
01.2021 - 01.2022
Project Manager
ALLCOMM WIRELESS
01.2018 - 01.2021
Marketing Management
Troy University
High School Diploma -
Jemison High School
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