Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Thompson

Dallas,GA

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Panera Bread. Proven ability in equipment maintenance and problem-solving, consistently exceeding performance goals. Recognized for attention to detail and fostering a positive work environment, contributing to enhanced team productivity and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Maintenance Crew Member

City Of Carterville
06.2025 - Current
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Supported facility upgrades by assisting with installation and commissioning of new equipment.

Team Member

Panera Bread
10.2024 - 06.2025
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Team Member

Chic-Fil-A
05.2024 - 10.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Georgia Southern University
Statesboro, GA
05.2029

Skills

  • Cleaning procedures
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Organizing work stations

Timeline

Maintenance Crew Member

City Of Carterville
06.2025 - Current

Team Member

Panera Bread
10.2024 - 06.2025

Team Member

Chic-Fil-A
05.2024 - 10.2024

High School Diploma -

Georgia Southern University

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Isaac Thompson