ISABEL SIMPSON
Service Industry
Cumming
Summary
Dynamic, customer-focused professional with a diverse background in sales, customer service, and administrative roles. Proven ability to streamline workflows, deliver expert product knowledge, and manage client communications effectively to drive exceptional results. Committed to fostering positive customer experiences while supporting team success through collaboration and innovative problem-solving. Recognized for a strong work ethic and adaptability in fast-paced environments, ensuring both client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Server
From the Earth Brewing Company
04.2025 - Current
- Delivered high quality customer service in a fast paced, high volume environment
- Processed financial transactions using POS systems
- Collaborated with cross functional teams to ensure efficient service
- Addressed and resolved client concerns to support satisfaction and retention
- Demonstrated reliability, accountability, and strong interpersonal communication skills
Server/Bartender
Chestatee Golf Club
03.2025 - Current
- Operated independently in a client facing role requiring accountability and sound decision making
- Trained and onboarded new hires on service standards, POS systems, and procedures
- Provided peer support and guidance to ensure consistent service quality and operational efficiency
- Handled financial transactions with accuracy and integrity
- Collaborated with back-of-house teams to meet service and operational goals
Sales Associate
Home Depot
02.2024 - 03.2025
- Ensured customer satisfaction by engaging proactively, sharing product expertise, and addressing needs, fostering loyalty and retention.
- Maintained an organized workspace, managed inventory, and upheld display accuracy to enhance operations and customer experience.
- Operated tools and equipment safely to support daily operations and complete tasks efficiently.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School -
Libertyville High School
05-2021
Skills
- Sales
- Strong work ethic
- Memory retention
- Timely service prioritization
- Organizational skills
- Financial record management
- Front desk operations
- Computer skills
- Microsoft Word
- Microsoft Excel
- Time management
- Customer and client relations
PREVIOUS ROLES
- Shampoo Assistant & Receptionist at Touche Salon
August 2019 - June 2022
- Salesperson at The Cigar Shoppe
September 2022 - December 2022
- Sales Agent at Globe Life
November 2022 - February 2023
- Membership Experience Specialist at Vasa Fitness
March 2023 - June 2023
Timeline
Server
From the Earth Brewing Company
04.2025 - Current
Server/Bartender
Chestatee Golf Club
03.2025 - Current
Sales Associate
Home Depot
02.2024 - 03.2025
High School -
Libertyville High School