Isabel Velazquez
Cedartown
Summary
management experience retail experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Sherwin-Williams
07.2020 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Manager
Domino's
04.2018 - 11.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High school diploma -
Cedartown High
Skills
- Adaptability to Change
- Analytical Problem-Solving
- Customer Engagement Upselling
- Point Of Sale Operations
- Customer Support Expertise
- Effective Team Collaboration
- Planogram Development
- Team Management
- Multi-tasking strength
- Listening skills
Timeline
Sales Associate
Sherwin-Williams
07.2020 - 04.2024
Assistant Manager
Domino's
04.2018 - 11.2018
High school diploma -
Cedartown High
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