Isabella Mirrop
Fort Stewart
Summary
Detail-oriented professional with experience in fast-paced environments. Proven ability to manage customer inquiries, process transactions efficiently, and collaborate effectively with team members to drive exceptional service.
Overview
8
8
years of professional experience
Work History
Cashier
Walmart
Hinesville
02.2025 - 11.2025
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area for optimal service.
- Handled cash, credit, and gift card payments accurately.
- Scanned items quickly to reduce wait times for customers.
- Provided friendly service to enhance customer shopping experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Barista
Starbucks
Dublin
02.2021 - 07.2022
- Prepared high-quality beverages following established recipes and customer preferences.
- Maintained clean and organized workspace to meet health and safety standards.
- Provided exceptional customer service by engaging with customers effectively.
- Operated coffee brewing equipment and performed routine maintenance as needed.
- Trained new baristas on beverage preparation and company protocols.
- Collaborated with team members to ensure smooth operations during peak hours.
- Handled cash transactions accurately while maintaining a balanced register.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Restaurant Hostess
Fords Garage
St. Petersburg
04.2020 - 08.2020
- Greeted guests warmly and ensured a positive dining experience.
- Managed reservations and coordinated seating arrangements efficiently.
- Assisted servers by communicating guest needs and preferences.
- Maintained cleanliness and organization of the front-of-house area.
- Handled guest inquiries and resolved issues promptly and professionally.
- Collaborated with team members to enhance service flow during peak hours.
- Monitored wait times and informed guests of updates effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Provided menus and answered questions about menu items and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Maintained cleanliness and organization of to-go area for efficient order processing.
- Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
- Handled cash and credit transactions accurately at the point of sale system.
- Organized and tracked to-go orders while maintaining accuracy.
- Responded promptly to customer inquiries via phone or email in a courteous manner.
- Verified that prepared food met requirements for quality and quantity before delivery.
- Followed all cash handling policies when processing payment transactions.
- Ensured compliance with health safety standards for all food handling procedures.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Packaged and bagged cooked food and prepared items.
- Directed patrons to restrooms and other amenities within facility.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Barista
Starbucks
Tampa
03.2019 - 08.2019
- Prepared high-quality beverages according to customer preferences and company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Operated espresso machines and other equipment to ensure efficient beverage preparation.
- Collaborated with team members to streamline workflows during busy shifts.
- Upsold food and beverage items to enhance the customer experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Attraction Host
PKs Playzone & Grille
Tampa
04.2018 - 01.2019
- Welcomed guests with enthusiasm, ensuring a positive first impression.
- Guided visitors through attractions, enhancing their experience and safety.
- Maintained cleanliness and organization of play areas and dining spaces.
- Assisted in managing crowd flow during peak times to ensure guest comfort.
- Provided information about attractions and activities to guests of all ages.
- Collaborated with team members to support events and special functions.
- Monitored safety protocols, ensuring compliance with company standards.
- Resolved customer complaints in a timely manner.
- Adhered to all company policies and procedures related to customer service.
- Maintained a clean working environment by following health and safety regulations.
- Greeted and welcomed guests to the attraction.
- Ensured all equipment was properly maintained and operational at all times.
- Assisted guests in purchasing tickets, processing payments, and scheduling reservations for attractions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
- Assisted participants of all ages in properly fitting and securing safety harnesses for special attractions, ensuring compliance with safety protocols.
Education
High School Diploma -
Braulio Alonso High School
Tampa, FL05-2019
Skills
- Transaction processing
- Customer inquiries
- Cash handling
- Point of sale operations
- Product knowledge
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Credit card processing
- Patience and empathy
- Fraud prevention awareness
- Reliability and punctuality
- Bilingual fluency in Spanish and English
Languages
English
Full Professional
Spanish
Professional
Timeline
Cashier
Walmart
02.2025 - 11.2025
Barista
Starbucks
02.2021 - 07.2022
Restaurant Hostess
Fords Garage
04.2020 - 08.2020
Barista
Starbucks
03.2019 - 08.2019
Attraction Host
PKs Playzone & Grille
04.2018 - 01.2019
High School Diploma -
Braulio Alonso High School