Summary
Overview
Work History
Education
Skills
Certification
Timeline
College Courses
Making a Difference Award Recipient
Generic

Isabella Ward

Atlanta

Summary

Recognized as a problem solver who can identify and evaluate a situation and implement a satisfactory solution. Self-motivated and goal oriented with attention to details. Well organized with exceptional written and verbal communication skills.

Skilled medical coding professional prepared to drive accuracy and efficiency in healthcare documentation. Known for strong analytical skills, attention to detail, and comprehensive knowledge of medical coding systems and regulations. Excel in team collaboration, adapting to evolving requirements, and delivering consistent results. Recognized for reliability and commitment to upholding high standards in all tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Coder

Emory Healthcare
09.2022 - 08.2025
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Audited Providers on correct AWV billing per Medicare guidelines.
  • Assisted in various departments including, Dermatology and OBGYN.
  • Maintained 100% level of productivity and accuracy while consistently meeting deadlines for claim submissions.
  • Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Promoted work morale by volunteering on the Employee Engagement Committee.

Patient Account Representative- Cash and Credits Department

Fresenius Medical Care
03.2021 - 09.2022
  • Assists in the resolution of outstanding credit balances and overpayment packages.
  • Generates and analyzes diverse reports and worklists in the identification and resolution of routine patient account issues.
  • Posts electronic and manual cash receipts, adjustments and denials; ensuring reconciliation of all posted data.
  • Navigate payer website portals to determine the overpayment reason from the payers side and to ensure properly documented correspondence.
  • Identify different Payer attributes and trends.
  • Posted payments and processed refunds.
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.

Pro-Fee Medical Coder

North Atlanta Primary Care
07.2020 - 03.2021
  • ICD-10-CM, CPT, and HCPCS coding books utilization and implementation.
  • Review and sequencing of all codes to maintain reimbursements.
  • Worked with Physician based charts using electronic health records.
  • Reviewed and evaluated Physicians E&M for maximum reimbursement.
  • Applied modifiers as needed.
  • Utilize standard coding guidelines, principles and coding clinics.
  • Identify incomplete documentation in the medical record and formulate a Physician query.

Outpatient Medical Coder

Medical North America, J.V. LLC
11.2018 - 03.2020
  • Coding Same day surgery, Critical Care, Emergency Room, E/M, Injections and Infusions.
  • Worked with Physician based charts using electronic health records.
  • Interpreted Medical Records to apply appropriate, ICD-10, CPT, and HCPCS.
  • Filed and submitted claims.
  • Respond to inquiries regarding CPT codes.
  • Add modifiers as appropriated.
  • Enter needed information into billing software.
  • Assigned additional Diagnosis Codes as needed.

Education

High School Diploma -

Grayson Highschool
Loganville, GA
06-2005

No Degree - Animal Science

The University of Georgia
Athens, GA
08-2007

No Degree - Nursing

Chattahoochee Technical College
Marietta, GA
08-2019

Skills

  • Extensive knowledge of CPT, ICD-10 & HCPCS
  • Working knowledge of healthcare regulations
  • Experienced in coding: Primary Care, Behavioral Health, Dermatology, Laboratory, Outpatient, Emergency Room, Injections, Infusions, and Same Day Surgery
  • Strong knowledge base of medical terminology, abbreviations, pharmacology, and disease processes
  • Coding Software: 3M, Optum, and Epic
  • Medical Billing Understanding
  • Proficient computer skills
  • Ability to work in fast paced and stressful situations
  • Evaluation and Management
  • HIPAA compliance
  • Medical billing

Certification

  • CPC
  • American Academy of Professional Coders, Medical Coding Curriculum – 80 hours
  • Health Care Science Certificate from Chattahoochee Technical College

Timeline

Medical Coder

Emory Healthcare
09.2022 - 08.2025

Patient Account Representative- Cash and Credits Department

Fresenius Medical Care
03.2021 - 09.2022

Pro-Fee Medical Coder

North Atlanta Primary Care
07.2020 - 03.2021

Outpatient Medical Coder

Medical North America, J.V. LLC
11.2018 - 03.2020

High School Diploma -

Grayson Highschool

No Degree - Animal Science

The University of Georgia

No Degree - Nursing

Chattahoochee Technical College

College Courses

  • Anatomy & Physiology I&II
  • Microbiology
  • Medical Terminology

Making a Difference Award Recipient

The "Making a Difference" award is granted by upper management to those who take on additional tasks after completing required assignments to assist in team productivity goals.

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Isabella Ward