Dedicated hard worker with strong customer service skills, ability to communicate effectively between team members and patrons, and experience in sales. Excel in fostering positive environments and achieving goals through kindness and patience.
Overview
3
3
years of professional experience
Work History
Supervisor
Nothing Bundt Cakes
Smyrna
10.2021 - 05.2024
Supervised daily operations to ensure quality and consistency of cake production.
Trained team members on safe food handling and baking techniques.
Coordinated inventory management to maintain stock levels of ingredients and supplies.
Implemented efficient scheduling to optimize staff coverage during peak hours.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Evaluated team performance and provided constructive feedback for improvement efforts.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Maintained positive working relationship with fellow staff and management.
Fostered and maintained a healthy and positive relationship with the Nothing Bundt Cakes customers.
Sales Representative
Aeropostale
Smyrna
10.2023 - 02.2024
Engaged customers to understand their needs and provide suitable product recommendations.
Demonstrated product features and benefits to enhance customer understanding and interest.
Resolved customer inquiries and complaints to maintain positive shopping experiences.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Replenished and arranged items to maintain appearance.
Reset store displays for special events and seasonal merchandise changes.
Server Assistant/Restaurant Hostess
The Corner Taqueria
Smyrna
02.2023 - 11.2023
Assisted servers by delivering food and beverages to tables promptly.
Maintained cleanliness of dining area and ensured proper table settings.
Provided excellent customer service by addressing guest needs and inquiries promptly.
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Communicated effectively with other personnel to coordinate tasks efficiently.
Greeted guests and answered any questions they had about the menu.
Made friendly conversation with customers to provide enjoyable bar experience.