Isaiah Jordan
Stone Mountain
Summary
Dynamic and results-oriented professional with over 9 years of experience in customer service and hospitality, specializing in bartending, food service, and restaurant operations. Recognized for consistently delivering exceptional customer satisfaction through strong multitasking abilities, meticulous attention to detail, and a positive demeanor. Eager to leverage extensive expertise in a server role to enhance team performance and contribute to an outstanding dining experience. Authorized to work in the US for any employer, committed to excellence and passionate about service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Chili's Restaurant
Conyers
09.2025 - Current
- Monitored and maintained high standards of drink quality in the creation of specialty cocktails for optimal guest enjoyment.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through efficient ordering practices.
- Trained and mentored new bartenders on company standards, cocktail preparation, and customer service excellence.
- Streamlined communication with kitchen staff to optimize service delivery during high-demand hours.
Bartender/Server
American Cruise Lines
New York
05.2024 - 08.2025
- Provide exceptional dining experiences for guests, ensuring their satisfaction and adherence to service standards.
- Prepare and serve an extensive range of beverages, including custom cocktails, wine pairings, and draft beer.
- Collaborate with kitchen staff and management to resolve guest concerns promptly and professionally.
- Maintain cleanliness, restock supplies, and ensure compliance with health and safety regulations.
Bartender
Red Lobster
07.2019 - 04.2024
- Verify customer identification to comply with legal age requirements for alcohol purchases.
- Stock and maintain inventory of beverages, glassware, and bar supplies to ensure smooth operations.
- Craft and serve cocktails, wine, and beer in a high-paced environment, accommodating diverse customer preferences.
- Train new bar staff on best practices for customer service and beverage preparation.
Education
High School Diploma -
Lamar County Comprehensive High School
Barnesville, GABachelor of Science - Criminal Justice
Post-University
Skills
- Bartending
- Hosting
- Inventory oversight
- Customer service
- Point-of-sale software
Certification
- Certified in Food Safety and Alcohol Service Compliance
- Advanced Bartending Certification
Timeline
Bartender
Chili's Restaurant
09.2025 - Current
Bartender/Server
American Cruise Lines
05.2024 - 08.2025
Bartender
Red Lobster
07.2019 - 04.2024
High School Diploma -
Lamar County Comprehensive High School
Bachelor of Science - Criminal Justice
Post-University